Varo Bank is an online-only bank that offers a range of financial products and services to its customers. One of the key features of Varo Bank is its customer service, which is available through various channels, including phone support and chat support. Customers can contact Varo Bank’s customer service team for assistance with a range of issues, including filing a dispute and logging in to their account.
For customers who prefer to speak with a customer service representative over the phone, Varo Bank offers dedicated agents and servicing hours from Monday to Friday, 8 AM to 4:30 PM MT. Customers can call the customer service number at 1-877-377-VARO to speak with a representative about their concerns. The bank also offers chat support, which is available 7 days a week from 8 AM to 4:30 PM MT, except on Thanksgiving, Christmas, and New Year’s Day.
Varo Bank’s customer service team is equipped to handle a range of issues and concerns that customers may have. Whether customers need help with filing a dispute or logging in to their account, they can rest assured that Varo Bank’s customer service team is available to assist them. With its commitment to providing excellent customer service, Varo Bank is a great option for customers looking for a reliable and convenient online bank.
Contents
- Varo Customer Service
- Bank Account Services
- Varo Savings Account
- Early Direct Deposit
- Dispute Resolution
- Security Measures
- Legal and Privacy Concerns
- Contact Information
- Additional Resources
- Varo Bank Visa Debit Card
- Career Opportunities
- Press and Media
- Community Reinvestment Act Public File
- Support Request Procedure
- Non-Varo Customer Support
- Varo Bank N.A.
- Fees and Charges
- Frequently Asked Questions
Varo Customer Service
Varo offers customer service support to its customers through phone and email. The customer service number for Varo is 1-877-377-VARO, and it is available from Monday to Friday, 8 AM to 4:30 PM MT. However, the phone support is closed on Thanksgiving, Christmas, and New Year’s Day.
Customers can contact Varo customer service for a variety of reasons, including filing a dispute, logging in to their account, and adding their Varo Debit or Believe Card to their digital wallet. For those who prefer to contact Varo through email, it is important to note that responses may be delayed.
Varo also provides a comprehensive knowledge base on their website, where customers can find answers to frequently asked questions and troubleshoot common issues. Additionally, customers can submit a request through the Varo website for more specific inquiries.
Overall, Varo’s customer service is dedicated to providing efficient and effective support to their customers. Whether through phone or email, Varo’s customer service team is knowledgeable and can assist customers with a variety of issues and concerns.
Bank Account Services
Varo Bank provides a range of bank account services to its customers, including no-fee banking, joint bank accounts, and more. Customers can access these services through the Varo app or website, and can easily manage their accounts with the help of Varo’s customer service team.
One of the key features of Varo Bank’s bank account services is its no-fee banking. Customers can open a Varo Bank account without worrying about monthly maintenance fees, minimum balance requirements, or other hidden fees. This makes it easy for customers to manage their money and avoid unnecessary charges.
In addition to no-fee banking, Varo Bank also offers joint bank accounts. This allows customers to share their accounts with a partner or family member, making it easier to manage household finances. Customers can add a joint account holder through the Varo app or website, and can manage the account together.
Other bank account services provided by Varo Bank include direct deposit, mobile check deposit, and bill pay. Customers can easily set up direct deposit to have their paychecks automatically deposited into their Varo Bank account, and can use the mobile check deposit feature to deposit checks from anywhere. Bill pay allows customers to pay their bills directly from their Varo Bank account, making it easy to stay on top of their finances.
Overall, Varo Bank’s bank account services provide customers with a convenient and affordable way to manage their money. With no-fee banking, joint accounts, and other features, Varo Bank is a great choice for anyone looking for a modern and user-friendly bank. Customers can contact Varo Bank’s customer service team at 1-800-827-6526 for any questions or issues related to their bank account services.
Varo Savings Account
Varo offers a high-yield savings account that is FDIC-insured up to $250,000 per depositor. The account has no minimum balance requirements and no monthly maintenance fees. Customers can easily transfer money between their Varo checking and savings accounts through the app.
Interest on the savings account is calculated daily and paid out monthly. The Annual Percentage Yield (APY) is variable and subject to change. Customers can check the current APY on the Varo app or website.
Varo also offers two automatic savings tools to help customers save money effortlessly. “Save Your Pay” allows customers to automatically transfer a percentage of their paycheck to their savings account. “Save Your Change” rounds up purchases to the nearest dollar and transfers the difference to the savings account.
If customers have any questions or issues regarding their savings account, they can easily reach Varo’s customer service through the in-app chat support. The chat support is available 7 days a week from 8 AM to 4:30 PM MT.
Overall, Varo’s high-yield savings account is a great option for customers looking to save money with no fees and easy access through the app.
Early Direct Deposit
Varo Bank offers Early Direct Deposit, which means that customers can receive their paychecks up to two days early. This feature is available as soon as Varo receives the funds from the employer, benefits provider, or other payor. Customers can set up direct deposit to take advantage of this feature.
To set up direct deposit, customers can provide their employer or benefits provider with Varo Bank’s routing number and their account number. Customers can find this information by logging into their Varo Bank account and navigating to the “Deposits” section. Varo Bank also offers a mobile check deposit feature, which allows customers to deposit checks using their mobile devices.
It is important to note that the timing of the deposit may vary depending on the payor’s processing time and the timing of the deposit. Customers should also ensure that their payor supports early direct deposit.
If customers have any questions or concerns about Early Direct Deposit or need assistance setting up direct deposit, they can contact Varo Bank’s customer service at 1-877-377-VARO. Varo Bank’s customer service agents are available Monday through Friday from 8 AM to 4:30 PM MT to assist with filing a dispute, logging in to an account, adding a Varo Debit or Believe Card to a digital wallet, and other issues.
Overall, Early Direct Deposit is a convenient feature offered by Varo Bank that can help customers access their funds sooner. By setting up direct deposit and taking advantage of this feature, customers can enjoy greater financial flexibility and control.
Dispute Resolution
Varo offers a simple and straightforward process for resolving disputes related to unauthorized activity or billing errors on your Varo Bank Debit Card. If you notice any unauthorized charges or billing errors on your account, it is recommended that you contact Varo’s customer service team immediately to initiate the dispute resolution process.
To file a dispute, customers can contact Varo’s dedicated agents over the phone at 1-877-377-VARO Monday-Friday from 8 AM to 4:30 PM MT. The phone support is closed on Thanksgiving, Christmas, and New Year’s Day. Alternatively, customers can also file a dispute by visiting the Varo website and following the instructions provided there.
When filing a dispute, customers will need to provide specific details about the transaction in question, including the date, amount, and any other relevant information. Varo’s customer service team will then investigate the matter and work to resolve the dispute as quickly as possible.
In addition to disputes related to unauthorized activity, Varo also offers dispute resolution for quality or service issues. Customers who have experienced issues with the quality or service of a particular product or service can file a dispute by visiting the Varo website and following the instructions provided there.
Overall, Varo’s dispute resolution process is designed to be simple, efficient, and effective. By contacting Varo’s customer service team as soon as possible after noticing any unauthorized activity or billing errors, customers can help ensure that their disputes are resolved quickly and to their satisfaction.
Security Measures
Varo Bank takes the security of its customers seriously. They employ various security measures to protect customer data and prevent unauthorized access to accounts.
One of the security measures employed by Varo Bank is biometric authentication. Customers can use fingerprint and face recognition to access their accounts, adding an extra layer of security. The app also allows users to lock and unlock their debit card instantly, providing an additional level of protection against unauthorized use.
In the event of a security breach, Varo Bank has a dedicated team to investigate and resolve the issue. Customers who suspect that their account has been hacked or compromised in any way can contact the Varo customer service team immediately at 1-877-377-VARO.
To protect customer data, Varo Bank uses secure encryption to safeguard information transmitted between the app and the server. The bank also complies with federal regulations that require the collection of personal information to verify customer identity and fight fraud.
Overall, Varo Bank takes a proactive approach to security, regularly monitoring their systems and implementing new measures to prevent security breaches. Customers can feel confident that their personal and financial information is safe with Varo Bank.
Legal and Privacy Concerns
Varo Bank is committed to ensuring the privacy and security of its customers’ personal information. The company is regulated by federal and state laws and has implemented various measures to protect its customers’ data. However, customers may still have concerns about the legal and privacy aspects of using Varo Bank’s services.
One of the primary concerns for customers is the collection and use of their personal information. Varo Bank collects various types of information, including name, address, Social Security number, and financial information. This information is used to verify customers’ identities, prevent fraud, and provide financial services. Varo Bank has a detailed Privacy Policy that outlines how it collects, uses, and shares customers’ information. The policy also explains customers’ rights regarding their data and how they can exercise those rights.
Customers may also have questions about the legal aspects of using Varo Bank’s services. Varo Bank is a member of the Federal Deposit Insurance Corporation (FDIC) and is subject to federal and state banking laws and regulations. Customers’ deposits with Varo Bank are insured up to $250,000 by the FDIC. Varo Bank’s terms and conditions and other legal documents are available on its website for customers to review.
In addition to its own policies and regulations, Varo Bank is also committed to complying with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) for customers located in the European Union. Varo Bank has implemented various measures to protect its customers’ data, including encryption, firewalls, and other security protocols.
Customers who have legal or privacy concerns can contact Varo Bank’s customer service team for assistance. The customer service number is 1-877-377-VARO, and representatives are available Monday through Friday from 8 AM to 4:30 PM MT. Customers can also submit a support request through Varo Bank’s website.
Overall, Varo Bank takes its customers’ legal and privacy concerns seriously and has implemented various measures to address them. Customers can review the company’s policies and contact customer service for assistance with any questions or concerns.
Contact Information
For any questions or concerns regarding Varo’s services, customers can reach out to their customer service team. The customer service number for Varo is 1-877-377-VARO, and it is available Monday through Friday from 8 AM to 4:30 PM Mountain Time.
There are several ways to contact Varo’s customer service team. Customers can call the customer service number provided above to speak to a representative directly. Alternatively, customers can submit a support request through Varo’s website. The support request form allows customers to choose the issue they are experiencing, such as logging in to their account or filing a dispute, and provide additional information to help the customer service team address their concerns.
Varo’s website also provides a comprehensive FAQ section that can help customers find answers to common questions. The FAQ section covers topics such as opening a Varo Bank account, setting up direct deposit, and using the Varo app. Customers can search the FAQ section by keyword or browse through the different categories to find the information they need.
Overall, Varo provides multiple channels for customers to contact their customer service team and get the help they need. Whether customers prefer to call, email, or submit a support request online, Varo’s customer service team is available to assist them with any questions or concerns they may have.
Additional Resources
In addition to contacting Varo’s customer service team, there are several other resources available to users who need assistance with their accounts or have questions about the service.
Blog
Varo maintains an active blog that covers a wide range of financial topics, including budgeting, saving, and investing. The blog is a great resource for users who want to learn more about managing their finances and making the most of their Varo accounts. The blog is regularly updated with new content, and users can subscribe to receive updates via email.
Resources
Varo’s website includes a variety of resources to help users get the most out of their accounts. These resources include guides on how to use the app, FAQs, and information about Varo’s products and services. Users can also access educational resources on topics like budgeting and saving.
Help Center
Varo’s help center is a comprehensive resource for users who need assistance with their accounts. The help center includes articles on a wide range of topics, including account management, security, and troubleshooting. Users can search the help center for specific topics or browse articles by category. If users can’t find the information they need in the help center, they can contact Varo’s customer service team for additional assistance.
Overall, Varo provides a variety of resources to help users manage their finances and get the most out of their accounts. Whether users need help with account management, have questions about Varo’s products and services, or want to learn more about personal finance, there are resources available to help. Users can contact Varo’s customer service team for assistance, or explore the blog, resources, and help center for additional information. Users can contact the customer service team at 1-877-377-VARO.
Varo Bank Visa Debit Card
Varo Bank offers a Visa debit card that can be used anywhere Visa is accepted. The card can be used to withdraw money from ATMs, make purchases online or in-store, and pay bills. The card is FDIC-insured and comes with zero liability protection, which means that the cardholder is not responsible for any unauthorized transactions made with the card.
To activate the Varo Bank Visa debit card, the cardholder can open their Varo Bank app, tap “Activate your card,” and set their PIN. Alternatively, they can go to https://bank.varomoney.com/login, log in to their account, and then tap “Activate your card” in the upper right-hand corner. They can also call 1-877-377-8276, select prompt 3, to activate their card and set their PIN.
If the card is lost or stolen, the cardholder can report it immediately by calling Varo Bank’s customer service at 1-877-377-VARO (1-877-377-8276). The customer service representative will cancel the lost or stolen card and issue a replacement card.
The Varo Bank Visa debit card also comes with several features that can help the cardholder manage their finances. For example, the cardholder can set up alerts to receive notifications when their card is used, when their account balance is low, or when a bill is due. The cardholder can also use the Varo Bank app to track their spending and set up budgets.
In addition, the Varo Bank Visa debit card can be added to a digital wallet, such as Apple Pay or Google Pay, for added convenience and security. The cardholder can also initiate a card dispute if they believe there is an error or unauthorized transaction on their account.
Overall, the Varo Bank Visa debit card is a convenient and secure way for cardholders to manage their finances and make purchases. With its easy activation process, zero liability protection, and helpful features, the card offers peace of mind and financial control.
Career Opportunities
Varo Bank is a growing company that is always looking for talented individuals to join their team. With a mission to make financial inclusion and opportunity a reality for all, Varo Bank offers a range of career opportunities in various fields.
As a customer-centric organization, Varo Bank places a strong emphasis on providing excellent customer service. If you are someone who enjoys helping others and has a passion for delivering exceptional customer experiences, a career in customer service with Varo Bank may be a great fit for you.
Varo Bank offers a range of customer service roles, including customer service representatives, customer service managers, and customer service trainers. These roles require individuals who are passionate about providing excellent customer service and are able to work well under pressure.
In addition to customer service roles, Varo Bank also offers careers in areas such as finance, accounting, engineering, human resources, and more. With a focus on innovation and technology, Varo Bank is looking for individuals who are creative, analytical, and willing to take on new challenges.
Varo Bank is committed to creating a diverse and inclusive workplace and welcomes individuals from all backgrounds to apply for career opportunities. With a competitive salary and benefits package, Varo Bank is a great place to work for those looking to grow their careers in a dynamic and fast-paced environment.
If you are interested in learning more about career opportunities with Varo Bank, visit their careers page or contact their customer service number for more information.
Press and Media
Varo Bank has been featured in several press releases and media outlets, highlighting its innovative approach to banking and commitment to providing its customers with a seamless banking experience. The company has been featured in publications such as Forbes, CNBC, and Business Insider, among others.
In a recent press release, Varo announced its partnership with Credit Karma, a move that will allow customers to access their credit scores and reports directly through the Varo app. This partnership is just one example of Varo’s commitment to providing its customers with a comprehensive banking experience that goes beyond traditional banking services.
Varo has also been recognized for its commitment to financial inclusion, with CEO Colin Walsh being named to Forbes’ list of “America’s Most Innovative Leaders” in 2021. The company’s mobile-first approach to banking has made it a popular choice among younger consumers and those who prefer to manage their finances on the go.
Community Reinvestment Act Public File
As a bank that is committed to serving its customers, Varo Bank complies with the Community Reinvestment Act (CRA). This act requires banks to maintain and make available a complete CRA Public File for public inspection. The CRA Public File includes information about how the bank is helping meet community credit needs.
The bank’s CRA Public File is updated annually as of April 1 and includes all written comments from the public about how the bank is meeting community credit needs. The bank’s response to these comments is also included in the file.
The CRA is intended to encourage depository institutions to help meet the credit needs of the communities in which they operate, including low- and moderate-income (LMI) neighborhoods, consistent with safe and sound banking operations. Varo Bank is committed to meeting the credit needs of its customers, including those in LMI neighborhoods.
Varo Bank’s CRA Public File also includes information about the bank’s fee disclosure chart, account information for both the Varo Bank Account and the Varo Savings Account, and other legal and disclosure information.
In summary, Varo Bank is committed to serving its customers and meeting the credit needs of its communities. The bank’s CRA Public File is available for public inspection and includes information about how the bank is meeting community credit needs.
Support Request Procedure
Varo offers customer support over the phone for various issues, including filing a dispute, logging in to an account, and adding a Varo Debit or Believe Card to a digital wallet. Customers can reach a dedicated agent by calling 1-877-377-VARO Monday to Friday from 8 AM to 4:30 PM MT. Note that phone support is closed on Thanksgiving, Christmas, and New Year’s Day.
If a customer needs help with a closed account or a refund check, they can submit a support request through the Varo website. To do so, they should follow these steps:
- Go to the Varo website and click on the “Support” tab on the bottom of the page.
- Choose the issue that best describes the problem from the drop-down menu.
- Fill out the support request form with the necessary information, including the customer’s name, email address, and a description of the issue.
- Click “Submit” to send the request to Varo’s customer support team.
Customers can also contact Varo Bank customer service/support through the mobile banking app. The app has a messaging feature that allows customers to chat with a Varo representative directly. To access this feature, customers should follow these steps:
- Open the Varo app on their mobile device.
- Tap on the “Help” button on the bottom of the screen.
- Choose the issue that best describes the problem from the list of options.
- If the issue is not listed, customers can type in a message to describe the problem in detail.
- Tap “Send” to send the message to Varo’s customer support team.
Varo Bank customer service/support strives to respond to support requests and messages as quickly as possible. However, response times may vary depending on the volume of requests received. Customers can expect to receive a response within 24-48 hours.
Non-Varo Customer Support
For non-customers who need to reach Varo, there are several ways to get in touch with their customer support team. The best way is to email them at the address that relates to your request.
For asset verification requests, customers can send a fax to (415) 737-1378.
Varo also offers support in languages other than English, like Spanish. This is especially helpful for non-English speakers who may have difficulty communicating their concerns in English.
Customers who have general account inquiries can also reach out to Varo’s non-customer support team. They can call the customer service number provided on the Varo website during business hours.
It’s important to note that non-customers may not have access to all of the same services and features as Varo account holders. However, Varo’s customer support team will do their best to assist with any questions or concerns that non-customers may have.
Overall, Varo’s non-customer support team is knowledgeable and helpful in assisting non-customers with their inquiries. Whether by email or phone, they strive to provide clear and concise information to help non-customers with their needs.
Varo Bank N.A.
Varo Bank, N.A. is a member of the Federal Deposit Insurance Corporation (FDIC) and offers a wide range of banking services to its customers. Varo Bank, N.A. is committed to providing its customers with exceptional customer service and support.
Customers can contact Varo Bank, N.A. customer service by phone at 1-877-377-VARO, Monday through Friday from 8:00 AM to 4:30 PM MT. Additionally, Varo Bank, N.A. offers chat support 7 days a week from 8:00 AM to 4:30 PM MT, except on Thanksgiving, Christmas, and New Year’s Day.
Varo Bank, N.A. provides its customers with a variety of banking services, including checking and savings accounts, loans, and credit cards. Customers can easily manage their accounts through the Varo Bank, N.A. mobile app, which is available for download on both iOS and Android devices.
As a member of the FDIC, Varo Bank, N.A. ensures that its customers’ deposits are insured up to the maximum amount allowed by law. Varo Bank, N.A. is committed to providing its customers with a safe and secure banking experience.
Overall, Varo Bank, N.A. is a reliable and trustworthy bank that provides its customers with exceptional customer service and support. Customers can feel confident in their banking experience with Varo Bank, N.A. knowing that their deposits are insured by the FDIC.
Fees and Charges
Varo offers a range of products and services with transparent fees and charges. Customers can find a complete list of fees and charges on the Varo website or mobile app. Here are some of the most common fees and charges that customers should be aware of:
Overdraft fee: Varo does not charge an overdraft fee for transactions that exceed the available balance in a customer’s account. Instead, Varo declines the transaction. However, customers may still incur fees from the merchant or other third parties.
ATM fees: Varo does not charge any fees for using ATMs in its network. However, customers may still incur fees from the ATM owner or other third parties.
Foreign transaction fee: Varo charges a 2% fee for foreign transactions made with the Varo Visa Debit Card.
Varo Advance fee: Varo offers a cash advance program called Varo Advance. Customers can get up to $100 cash advance with a fee of $0-$15 per use depending on the advance amount. The $20 advance is free as long as the customer is qualified.
Replacement card fee: Varo charges a $0 fee for the first replacement card and $5 for each additional replacement card.
Stop payment fee: Varo charges a $25 fee for each stop payment request.
Customers can reach Varo customer service through the chat support feature in the Varo mobile app or by phone at 1-877-377-VARO Monday-Friday from 8 AM to 4:30 PM MT.
Frequently Asked Questions
What are the Varo customer service hours?
Varo offers customer service over the phone at 1-877-377-VARO from Monday to Friday, 8 AM to 4:30 PM MT. However, phone support is closed on Thanksgiving, Christmas, and New Year’s Day.
How can I speak to a live agent at Varo?
To speak to a live agent at Varo, customers can call the customer service number at 1-877-377-VARO during the servicing hours mentioned above.
Does Varo offer 24/7 customer service?
No, Varo does not offer 24/7 customer service. Customers can only reach customer service during the servicing hours mentioned above.
What is the process to dispute a transaction on Varo?
To dispute a transaction on Varo, customers can call the customer service number at 1-877-377-VARO during the servicing hours mentioned above. The customer service agent will guide the customer through the process of filing a dispute.
What is the phone number to contact Varo Bank?
Customers can contact Varo Bank by calling the customer service number at 1-877-377-VARO during the servicing hours mentioned above.
How can I change my phone number for Varo Bank?
To change the phone number associated with Varo Bank, customers can do so within the app. The process involves going to the “Profile” section of the app and updating the phone number. If the customer has any issues, they can call the customer service number at 1-877-377-VARO during the servicing hours mentioned above for assistance.