Tgi Fridays Customer Service

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TGI Friday’s restaurant was an amateur venue in its early days. The restaurant, which attracts the attention of many people with the concept of women’s night, has made itself famous. Over time, the demand for the restaurant began to increase. In this way, they expanded their business by opening new restaurants in many locations. Unlike its restaurants in the USA, it also has restaurants in many places such as London. People dine casually at TGI Friday’s restaurant. The purpose of this restaurant is to provide comfort, just like Outback. This company, which has more than 870 restaurants in approximately 60 countries, also provides franchising opportunities. If you want to try the comfort of this restaurant, or if you have already tried it and have any questions, you can reach customer service at +1 972-612-8422. In addition, there are many alternative communication ways for you in our article. If you examine them in detail, it will be very easy for you to communicate.

Tgi Fridays Call Center

Phone Number

Tgi Fridays Phone Number:


Fax Number

Tgi Fridays Fax Number:


Working Hours

24 hours

Direct Contact 

After calling the phone number, you can proceed according to the operator’s directions.

Tgi Fridays Contact

Customer Service Number

Tgi Fridays Customer Service Number:

1-(800) 374-3297

Help Page

Headquarters Address

2444 Preston Rd, Plano, TX 75093, USA

Corporate Office Phone Number

Tgi Fridays Corporate Office Phone Number:


Social Media Accounts




Tgi Fridays Frequently Asked Questions

TGI Friday’s restaurant is a company with many locations around the world. It is an institution that develops itself in every field and tries to provide the best service to its customers, just like Pizza Hut does. That’s why we have established support teams to answer your questions. You can contact customer service for your questions or complaints. You can also review the frequently asked questions section we have created for you. We wanted to share with you the answers to the most frequently asked questions that everyone is curious about. Thus, you can get detailed information from our article without the need to call customer service. Below are many examples of questions and answers. You can start the review. If you cannot find the answers to the questions you are wondering about, the extra communication alternatives in our article are waiting for you.

Do TGI Fridays Take Online Orders?

TGI Friday’s establishments offer online ordering in many locations for your convenience. It will be enough to apply to your nearest TGI Fridays institutions and place your order. Your order will reach you as soon as possible.

Is It Possible to Give Instruction When Ordering Online?

TGI Fridays institutions offer you the most ordered menus as an option. But if the order you are looking for is something special and you have not seen these special orders on the menus, what you need to do is very simple. You can call TGI Friday’s establishments to specify your special requests. It will be enough to tell them what you want in your special order. In this way, they will make the necessary effort to fulfill your orders. If you want more support, you can call TGI Friday’s customer service.

Do TGI Fridays Institutions Provide a Contactless Experience?

TGI Fridays institutions offer you a contactless experience. Most restaurants have a Curbside. After choosing your order, you can place your order online. You can then conveniently pay by credit card. When you come to our restaurant, it will be enough to let us know. We will bring your orders directly to your car for you. We provide you with the best opportunities to enjoy your meal. Your orders will be delivered to you contactless.

Is It Possible to Pre-Plan Your Orders at TGI Fridays?

It is possible to plan your orders. Here’s what you need to do:

  • You can download the TGI Fridays mobile app to your phone. Or you can visit the TGI Fridays site online.
  • After placing your order online, you can set a date and time for your order. Thus, your order will be ready at the date and time you want. You will have the opportunity to eat the food you want without any delay.

Do TGI Fridays Restaurants Have a Delivery Fee?

TGI Friday’s restaurants have delivery and service fees. However, these fees vary from store to store. If there will be a special fee according to your order, you will have the opportunity to see these special fees during the payment process when you place your order. Delivery charges are not used as tips or drivers do not have this money.

How Long Does It Take to Deliver an Order on TGI Fridays?

An ETA is provided to you when you place your order. The institution’s delivery partners control many things to ensure that your food is delivered to you as soon as possible. Here are the things checked for ASAP delivery:

  • Weather forecast
  • Traffic
  • Driver Availability

Considering such factors, institutions will be working to provide you with the fastest order.

What Should You Do If Your Delivery Order Is Delayed or Wrong?

If you’ve placed your delivery order on the TGI Fridays app or through TGI Fridays’ website, here’s what to do if you run into a problem:

  • You can indicate any problems by contacting the restaurant you ordered from. If you have a problem with your order, you should state this clearly and clearly.
  • If you placed your delivery order through the delivery partner app, you must reach out to the third-party delivery companies where you placed your order. You can ask them to help by explaining the situation.

Is It Possible to Change the Delivery After Submitting the Order?

TGI Fridays aim to deliver your orders in the fastest and freshest way possible. The institution will start preparing your order as soon as you place your order. Therefore, it is not possible to change your order at the time of delivery. That’s why we recommend that you check carefully when placing your order.

Is It Possible to Cancel an Order Placed on TGI Fridays?

If you have placed an order through the TGI Fridays mobile app or Website and wish to cancel it, this is not possible. Because if you have requested your order with “pickup”, “curbside” or “delivery,” these orders cannot be canceled or returned.

  • If you have placed an order for a future date and time, these orders can be canceled. It is possible to cancel your order within 60 minutes after placing your order. You can get a full refund of the money you paid for your order with the payment method you used at the beginning. But order cancellation after 60 minutes is invalid. Your orders will be non-cancellable or non-refundable.

How Do You Earn Points at TGI Fridays Restaurants?

It is possible to earn points from your orders at TGI Friday’s restaurants. What you need to do to earn points is very simple. Here’s what to do:

  • You will earn 1 point for every $1 you make online for food and beverage purchases at restaurants.
  • It will be enough to show your Rewards membership and phone number to the server at the restaurants where you sit for your order.
  • When you order online, you will be asked for your Rewards number from the website or mobile application. After entering your Rewards number, you can easily earn points.

What Benefits Do You Get If You Become a Fridays Rewards Member?

You earn one point for every dollar spent on food purchases at TGI Friday’s restaurants. Free food rewards will be presented to you. It is possible to get these free food rewards together with the points you earn. Award certificates will usually be valid for 60 days. In addition to the award meals, you will be offered the following benefits as a Fridays Rewards member:

  • You will earn extra points for every food and beverage purchase
  • If you place your first order from the restaurant, you can get the mobile application free of charge.
  • You can get quick free food and drink rewards.
  • Free desserts will be offered to you on your birthdays.
  • Since you are a member, you will be able to benefit from free special surprises.

Do You Have To Redeem Your Rewards From TGI Fridays For Your Next Orders?

You can use it at any time during the validity of your reward. Reward times are generally as follows:

  • If you have a reward for your birthday, it will expire after 30 days.
  • If you earned a reward while signing up, it expires in 30 days.
  • If you have a reward item used in the app, you must use it within 4 hours. If you do not use them within this period, these rewards are returned as points.
  • If you have an award that you can use online, you must use it within 2 days. Unless used, these rewards are returned to the accounts as points.
  • Your reward points expire after a 12-month order-free period. Therefore, remember that when a coupon you earn with points is not used within the required time, it will be returned to your account as points. Therefore, take care to use your rewards in the desired time.

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