Publix Customer Service

If you are having trouble finding Publix customer service phone number, Publix contact e-mail address or any other Publix contact information; you are at the right place, you can find all the info you need below. The importance that a successful institution like Publix attaches to its customers will also appear in Coca-Cola.

Publix Help Center

Publix has a very powerful support center and you might like to have a look at it first as it has many helpful info on frequently asked questions.

Publix Contact Form

If you would like to send a contact form to Publix, you can use the links below:

Publix Customer Service Phone Number

You can speak with a Publix customer support representative in person at customer service of Publix by calling the phone numbers for Publix below:

  • Publix Customer Service Number: 1 (800) 242-1227
  • Publix Customer Service Working Hours: 24/7

Publix Mailing Addresses

Corporate Headquarters

Publix

Publix Super Markets, Inc.
Corporate Office
ATTN: Customer Care
PO Box 407
Lakeland, FL 33802-0407

Publix Social Media Accounts

You can reach Publix on social media by clicking the links below:

Frequently Asked Questions

In addition, you can quickly reach the answers to the questions you are wondering about, as in Pizza Hut customer service article, with the ones we mentioned in our article.

How can i track my order / delivery?

You can track your Publix order by clicking the link below:

How can i find nearest Publix store to me?

You can use Publix Store Locator tool to see a list of Publix stores near to you.

What is Publix Gift Cards? 

  1. Publix Gift Cards allow you to gift your family, friends, and all your loved ones with balances that they can easily spend. When you want to buy a gift card, you have to choose the order type. The order type can be business or individual. Especially business options are used by companies that want to give bonuses to their employees. You can choose whatever you want among many options regarding the design of gft cards. Publix offers certain discounts for high-rate gift card purchases. You can call 1 (800) 830-8159 for specific questions and complaints regarding the gift card. If you choose the standard shipping service for gift card shipment, you do not have to pay any extra fees.
  2. If there is a problem with your Gift Card request, you can send the necessary information to Publix after entering the necessary information via clicking here. In this way, you will report the problem to the company.
  3. Gift card balance cannot be controlled over an online system. If you want to find out the remaining balance of your gift card, you can go to the nearest retail store.
  4. Information regarding the expiry date of gift cards may differ depending on the retailer from which you purchased the gift card. For this, you need to establish a person-to-person contact.

What are my delivery options for shopping on Publix?

Publix is ​​one of the highly developed market chains in terms of digital services. You can complete your purchase using the following methods:

  1. Publix Delivery: What you have to do is pretty simple. First of all, you need to enter the zip code of the region you live in via the delivery menu. Then you need to log in to your own account. After choosing Groceries, you need to choose the delivery date and time. Then the authorities will bring all your needs to your door. Click here for more.
  2. In-Store Pick Up: The In-Store Order option allows you to easily create orders online. Your order will be waiting for you in its bag in the nearest retail store. All you have to do is go to the store and receive your package from customer service. In this way, you do not waste time in the market or have to wait in line. Click here for more information.
  3. Curbside Pickup: This service, which is provided only in certain locations, is only valid for your purchases with Instacart. When you use this service, you can shop online. Your bag is prepared in the market and you can come here and receive your products when it is a convenient time for you. It’s that simple. Click here for more. 

What is Publix Flu Shot? 

Publix does not only provide supermarket services. In addition, you can click here to benefit from Publix’s pharmacy services and register with the necessary information. 

What is Club Publix Membership?

With Club Publix Membership, you can take advantage of higher discounts on your shopping. In order to join the Club Publix Membership service, it is possible to apply via Retail Stores or online system. It is extremely easy to register for the system. All you have to do is to open an online account, link it to your phone number. In this way, you will have the chance to be informed about special campaigns tailored to your spending habits. Here are the main advantages of this system:

  1. You can easily make your payments with a single scan by using the QR tech on the Publix app.
  2. You can easily repeat orders thanks to the favorite list you create on your phone.
  3. Thanks to the e-receipts services, you can follow your purchases retrospectively.
  4. You can receive instant notifications and messages about BOLO and other discounts.
  5. When a new product is sold or an extra discounted product with limited stock arrives, you will first be notified.

Click here for registering for Club Publix Membership. In addition, in order to have more information about this special membership package, you can click here.

Do I need to download an app to become a Club Publix member?

Even if you don’t want to download the Publix app because you are concerned about privacy and security, you may still be one of the Club Publix Membership family. However, it is recommended to download the app to take advantage of all the perks of this membership. Because you can benefit from special payment options through the system and manage your account much more easily. However, if you do not want to download apps to your phone, you can log in to the system online. Click here to log into the system online.

What are the best promotions of Publix? 

If you always want to take advantage of discounts when shopping on Publix, you can take advantage of the four basic discount packages.

  1. Weekly Ad: Thanks to the weekly discount options, buy the products of that week. You can click here to follow them with the most up-to-date versions. This market has discounts in many different categories such as meat, bakery, deli, produce.
  2. Digital Coupons: Take advantage of additional discounts from your shopping cart thanks to digital coupons that you can use via your phone number. If you are wondering which products to use the digital coupon for, you can click here for the most up-to-date digital coupon offers.
  3. Extra Savings: The extra savings options you can find on the internet offer some additional promotions that are not available in the weekly ads. You can also take advantage of these to make your weekly shopping at the most affordable prices. Click here for the most up-to-date options.
  4. All Deals: Click here for bulk deals and the best options to save money.

If I return an item for which I received a discount, can I reuse my discount the next time I shop?

Discount coupons used digitally or directly in retail stores are produced for single use. Therefore, even if you return the products you purchased with these coupons, it is not possible to use the coupon again.

Is the food I buy from Publix safe?

Publix uses a number of methods to preserve all food in the freshest and healthiest way, according to its official website. These methods can be listed as follows:

  1. Publix uses various systems that prevent malfunctions in the supply chain in order to prevent safety risks. The company, working with methods and partners certified by the Global Food Safety Initiative (GFSI), offers one hundred percent healthy food guarantee. It should also be noted that the program called GFSI is included in the Safe Quality Foods (SQF) program.
  2. Special health measures are taken for Deli, Bakery, Meat, Seafood, and Produce departments. In order for management associates to use the right techniques on the subject, Publix offers a training program called Food Protection Manager Certification for its employees.
  3. In order to keep food safety at the maximum rate, regular visits and support are provided.
  4. In addition to the above, it is possible to say that many additional measure systems are used by the supermarket in question.
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