PF Chang’s Customer Service

Frequently Asked Questions

How can i see my order / delivery’s status?

You can see your PF Chang’s order status by clicking the link below:

• PF Chang’s Order Status

How can i find nearest PF Chang’s store to me?

You can use PF Chang’s Store Locator tool to see a list of PF Chang’s stores near to you.

How to order online from PF Chang’s?

You can order online from PF Chang’s by clicking here. There are many products on the main menu. If you want to examine different product types such as snacks, salads, and soups, sushi varieties, lunch, dim sum in detail, you can visit the website. Often highly spicy and hot foods are the famous flavors of PF Chang’s restaurants. In addition, vegetarian product options are highly preferred. Products with a leaf sign on the official website are vegetarian, and products with a fire mark are spicy / hot ones.

What is PF Chang’s Gift Cards?

You can use PF Chang’s gift card options for both industrial and personal purposes. Click here to see the gift card options now and buy them online. You will send personalized special day wishes with different messages on the gift cards you will purchase. For example, some gift cards may say “Congratulations”, while others say “Happy Birthday”. The background pattern suitable for the message you want to convey to the person in front of you and the message will create an extremely impressive combination. Let’s remind this: There is a bold design option in a very category. You can review all of them on the link we just gave.

Do you want to do your gift card purchase in bulk? Click here for gift card purchases of $ 1000 or more. Gift cards that you can buy at discounted prices for industrial purposes will please your employees.

Did you know that you can buy your gift cards both in virtual and material? If you choose the e-gift card option, the card will be sent directly to the e-mail address you specified. You can use your Egift card in all your orders by using its special pin. The most preferred categories are thank you, birthday, every day.

If you wish, you can directly click on the ”Gift card” option and request shipping to the address you specify. You can present this gift card to both yourself and your loved ones. Shipping options sent by USPS mail are completely free.

You can top up your gift card between $ 5 and $ 500. With 1 dollar increments, you can request the amount you want from the system.

Can I check my PF Chang’s Gift Card Balance Online?

Of course. It would not be wrong to say that the restaurant has extensive technology in terms of gift card services. You can click here to check the gift card balance. When you click on the link, you must enter the gift card number and pin information and confirm that you are not a robot through the system. Then you can click on the “Check Balance” option.

In addition, if you need help with gift card usage or shipping processes, you can click here. This link will allow you to track your cards in the shipment process and to get support on other related issues.

Does P.F. Chang’s have menu items for those with Celiac’s Disease or an intolerance to gluten?

Of course! There are many people with gluten allergies today. All these individuals need to do in order to consume gluten-free products is to indicate this to the restaurant. Gluten-free products and a large menu await you in the restaurant and on the online website.

What is PF Chang’s Reward System and what do I earn with it? 

If you want to join PF Chang’s reward system as a member, all you have to do is click here and fill out the form here. Don’t forget to check the terms and conditions as well. Generally, this reward program is recommended to everyone who wants to eat from this restaurant. Because there is really a lot you can benefit from this reward program.

First of all, let’s say this: When you register for the Reward system, you automatically get 1000 points. Then you will earn a total of 10 points for every dollar you spend in an online restaurant or a retail restaurant. You will then be able to use the points you earn in all foods. Moreover, not only food but also all alcoholic and non-alcoholic beverages can be purchased with these points.

What’s more, you will earn a Free Entrée Reward when you get a total of 2000 points on the system. In addition, those who have this membership have the chance to enjoy various free snacks or treats on certain days. Information about special campaign periods is also communicated to you first. Moreover, the information you have to provide to the restaurant in order to benefit from this program is extremely limited. Just provide information on the following topics:

1. First and Last Name
2. Email Address
3. Phone Number
4. ZIP Code
5. Birthday Month

Can I earn and use my PF Chang’s points on online orders? 

Yes, all of the campaigns offered by PF Chang’s are valid for both online orders and restaurant expenses. Therefore, before creating an online order on the website, you must log in to the system with your membership. But if you forgot to log in with your subscription and therefore do not want to return, do not worry. When you come to the order page, it is very easy to earn points by stating that you are a Reward member. When you specify this, you need to tell the officer your account information when receiving your order. In this way, the officer processes your order into the points system. To have more information about earning points using a Reward system, you can click here and go to FAQs. 

Does PF Chang’s have a catering service?

Yes, PF Chang’s provides very comprehensive catering service in its field. Moreover, this service is provided with both pickup and delivery drop off options. Click here to get information about ready catering packages. The catering packages, which are generally prepared for groups of 10, 20, 30 people, usually include appetizers, dim sum or salads, and a few main entrees. Let’s examine these packages together:

1. The Get – Together: Get – Together, a 10-person catering package, costs $ 160 in total. You can easily buy from this package with a payment of $ 16 per person. This package includes 2 APPETIZERS, DIM SUM OR SALADS, and 2 MAIN ENTRÉES.
2. The Gathering: If you want to get catering services for a group of 20 people, you can take advantage of this $ 280 package. This package, which can be purchased with a payment of $ 14 per person, consists of 3 APPETIZERS, DIM SUM OR SALADS, 3 MAIN ENTRÉES.
3. The Whole Kitchen: If you want to get catering for groups of 30 people, this package is a perfect choice. This service, which can be purchased for only $ 12 per person, is $ 360 in total. The package includes 4 APPETIZERS, DIM SUM OR SALADS, and 4 MAIN ENTRÉES.