Orbitz is a popular online travel agency that offers a range of services, including booking flights, hotels, rental cars, and vacation packages. With millions of customers using the platform every year, it’s no surprise that some may encounter issues with their bookings or have questions about their travel plans. That’s where Orbitz customer service comes in.
Orbitz customer service is available to assist customers with any issues they may have. Whether it’s a problem with a booking, a question about a flight, or a concern about a hotel, the customer service team is there to help. Customers can contact Orbitz customer service through a variety of channels, including phone, email, and live chat. The team is available 24/7, so customers can get the help they need whenever they need it.
One of the benefits of booking with Orbitz is the ease of use of their platform. However, if customers encounter issues, they can rest assured that Orbitz customer service is there to help. With a knowledgeable and friendly team available around the clock, customers can get the assistance they need to ensure their travel plans go smoothly.
Contents
Orbitz Customer Service
Orbitz is a popular online travel agency that offers a range of services to customers who are looking to book flights, hotels, and rental cars. In order to provide the best possible customer experience, Orbitz has a dedicated customer service team that is available to assist customers with any questions or concerns they may have.
How to Contact
There are several ways to contact Orbitz customer service. One of the easiest ways to get in touch with a representative is to use the Orbitz Virtual Agent. This tool can help customers change or cancel bookings, get refund status, use airline credit, and more. If customers need additional assistance, they can also contact Orbitz by phone at 1-844-803-5576.
For customers who prefer to communicate via email, Orbitz has a customer service email address: service@customercare.orbitz.com. Customers can also reach out to Orbitz through their social media pages, such as Facebook and Twitter.
When contacting Orbitz customer service, customers should have their booking information ready, including their itinerary number and any confirmation numbers. This will help the representative quickly and efficiently assist the customer with their inquiry.
Overall, Orbitz customer service is known for being responsive and helpful. Customers can expect knowledgeable representatives who are able to quickly resolve any issues they may have.
Orbitz Products and Services
Orbitz is a travel booking website that offers a variety of products and services to its customers. These include lodging services, car rental services, and cruise services.
Lodging Services
Orbitz offers a wide range of lodging services, including hotels, resorts, and vacation rentals. Customers can search for lodging options based on their preferred location, price range, and amenities. Orbitz also offers special deals and discounts on select lodging options, allowing customers to save money on their bookings.
Car Rental Services
Orbitz provides customers with access to rental cars from a variety of top car rental companies. Customers can search for rental cars based on their pickup location, drop-off location, and preferred rental dates. Orbitz also offers special deals and discounts on select rental cars, allowing customers to save money on their bookings.
Cruise Services
Orbitz offers a variety of cruise services, including cruises to popular destinations around the world. Customers can search for cruises based on their preferred destination, departure date, and cruise line. Orbitz also offers special deals and discounts on select cruises, allowing customers to save money on their bookings.
Overall, Orbitz provides customers with a one-stop-shop for all their travel needs. In addition to lodging, car rental, and cruise services, Orbitz also offers flights and vacation packages. With a user-friendly website and excellent customer service, Orbitz is a top choice for travelers looking to book their next trip.
Orbitz Website and Account Management
Orbitz website is user-friendly and easy to navigate, making it simple for customers to book travel arrangements. The website has a simple design, and the search bar is prominently displayed on the homepage. Customers can search for flights, hotels, rental cars, and vacation packages by entering their destination, travel dates, and other relevant information. The website also allows customers to filter their search results based on their preferences, such as price range, airline, or hotel chain.
The website also has a “Deals” section, which highlights current promotions and discounts on travel arrangements. Customers can also sign up for the Orbitz Rewards program, which offers exclusive deals and discounts to members.
Account Management
Orbitz allows customers to create an account to manage their travel arrangements. Customers can access their account by clicking on the “Sign In” button in the top right corner of the website. Once signed in, customers can view their itinerary, make changes to their booking, and cancel their reservation if necessary.
Customers can also view their past and upcoming trips, as well as their Orbitz Rewards account information. The website also allows customers to store their payment and personal information for faster checkout in the future.
Overall, Orbitz website and account management are easy to use and provide customers with the necessary tools to manage their travel arrangements efficiently.
Orbitz on Social Media
Orbitz has a strong presence on social media platforms, including Facebook, Twitter, and LinkedIn. These platforms provide a convenient way for customers to interact with Orbitz and stay up-to-date with the latest news and deals.
Facebook and Twitter
Orbitz has an active Facebook page with over 700,000 followers. The page is regularly updated with travel tips, destination ideas, and promotions. Customers can also use Facebook Messenger to contact Orbitz customer service directly.
Similarly, Orbitz’s Twitter account has over 100,000 followers and is a great way to stay informed about travel news and deals. Customers can also reach out to Orbitz customer service via Twitter by sending a direct message.
Orbitz also has a LinkedIn page, which is geared towards business and corporate travel. The page provides updates on industry news and trends, as well as tips for business travelers. Customers can also connect with Orbitz’s corporate travel team on LinkedIn for personalized travel solutions.
Overall, Orbitz’s social media presence provides a convenient way for customers to stay informed and connected with the company. Whether it’s through Facebook, Twitter, or LinkedIn, customers can easily access travel information and customer service support.
Orbitz Operating Hours
When it comes to contacting Orbitz customer service, it is important to know their operating hours to avoid waiting for a long time on hold. Orbitz customer service is available 24/7, which means that you can contact them at any time of the day or night.
Orbitz customer service is available seven days a week, including holidays. You can contact them via phone, email, or live chat. If you prefer to speak to a representative over the phone, you can call their toll-free number at 1-844-803-5576.
If you need to contact Orbitz customer service outside of their operating hours, you can still do so by sending them an email. They will respond to your email as soon as possible. You can also check their Help Center on their website, which has answers to frequently asked questions.
About Orbitz
Orbitz was founded in 2001 by a group of major airlines including American Airlines, Continental Airlines, Delta Air Lines, Northwest Airlines, and United Airlines. The company was created as a response to the growing popularity of online travel agencies such as Expedia and Travelocity. In 2015, Orbitz was acquired by Expedia Group, one of the world’s largest online travel companies.
Today, Orbitz offers a wide range of travel options for customers, including flights, hotels, rental cars, and vacation packages. Customers can also earn rewards points, known as Orbucks, when they book travel through Orbitz. These rewards points can be redeemed for discounts on future travel bookings.
Orbitz also offers a customer service center that is available 24/7 to assist customers with any questions or issues they may have. Customers can contact Orbitz customer service through the website, mobile app, or by phone. The company has a reputation for providing excellent customer service and resolving issues quickly and efficiently.
In conclusion, Orbitz is a trusted online travel agency that provides customers with a wide range of travel options and excellent customer service. With its user-friendly website and mobile app, customers can easily search for and book travel, while also earning rewards points that can be redeemed for discounts on future bookings.
Frequently Asked Questions
What is the Orbitz customer service phone number?
Customers can reach Orbitz customer service by calling 1-844-803-5576. This number is available 24/7 for assistance with booking, cancellations, refunds, and other issues.
How do I cancel a reservation with Orbitz?
To cancel a reservation with Orbitz, customers can log in to their account and go to the “My Trips” section. From there, they can select the reservation they wish to cancel and follow the prompts to complete the cancellation process.
What is the Orbitz refund policy?
Orbitz’s refund policy varies depending on the type of reservation and the specific circumstances of the cancellation. Customers should review the terms and conditions of their reservation for details on the refund policy. In general, refunds may be available for cancellations made within a certain time frame before the scheduled travel date.
How do I access my Orbitz itinerary?
Customers can access their Orbitz itinerary by logging in to their account and going to the “My Trips” section. From there, they can view their itinerary details, including flight information, hotel reservations, and rental car bookings.
What are the Orbitz customer service hours?
Orbitz customer service is available 24/7 to assist customers with their travel needs. Customers can reach Orbitz by phone, email, or live chat at any time.
How do I file a complaint with Orbitz customer service?
Customers can file a complaint with Orbitz customer service by contacting them via phone, email, or live chat. Customers should provide as much detail as possible about their complaint and any steps they have already taken to resolve the issue. Orbitz customer service will work to resolve the complaint as quickly and efficiently as possible.
To cancel a reservation with Orbitz, customers can log in to their account and go to the \"My Trips\" section. From there, they can select the reservation they wish to cancel and follow the prompts to complete the cancellation process.
"}},{"@type":"Question","name":"What is the Orbitz refund policy?","acceptedAnswer":{"@type":"Answer","text":"
Orbitz's refund policy varies depending on the type of reservation and the specific circumstances of the cancellation. Customers should review the terms and conditions of their reservation for details on the refund policy. In general, refunds may be available for cancellations made within a certain time frame before the scheduled travel date.
"}},{"@type":"Question","name":"How do I access my Orbitz itinerary?","acceptedAnswer":{"@type":"Answer","text":"
Customers can access their Orbitz itinerary by logging in to their account and going to the \"My Trips\" section. From there, they can view their itinerary details, including flight information, hotel reservations, and rental car bookings.
"}},{"@type":"Question","name":"What are the Orbitz customer service hours?","acceptedAnswer":{"@type":"Answer","text":"
Orbitz customer service is available 24/7 to assist customers with their travel needs. Customers can reach Orbitz by phone, email, or live chat at any time.
"}},{"@type":"Question","name":"How do I file a complaint with Orbitz customer service?","acceptedAnswer":{"@type":"Answer","text":"
Customers can file a complaint with Orbitz customer service by contacting them via phone, email, or live chat. Customers should provide as much detail as possible about their complaint and any steps they have already taken to resolve the issue. Orbitz customer service will work to resolve the complaint as quickly and efficiently as possible.
"}}]}