New York & Company Customer Service

New York & Company is a retailer that supplies fashionable, affordable women’s clothing, accessories and beauty products to most of the world. It continues to provide products suitable for the new season for its customers. In addition to workwear collections, New York & Company offers products such as casual collections, Average and Tall pants, denim, jewelry, accessories and care products, body collections to its customers in its stores and websites. This company always strives to provide the best service for its customers. Customer service provides service to its customers 24 hours a day via the 1-800-961-9906 line. You can easily reach the company and share your problems and questions. There are alternative suggestions in our article for the fastest communication ways. New York & Company tries to achieve success like Walmart in customer service.

New York and Company Call Center

Phone Number

New York & Company Customer Service Number: 1-615-837-3000

Call Back


Real Person


Working Hours

7/24 Everyday

Best Call Time

2 pm

Direct Contact 

After calling the phone number, you can proceed according to the operator’s directions.

New York and Company Contact

Customer Service

New York & Company Customer Service Number: 1-800-961-9906

Customer Service Mail Adress

Fax Number

New York & Company Fax Number: 1-615-837-3001

Official Website


Headquarters Address

330 West 34th Street Newyork Ny 10001

Corporate Office Phone Number

New York & Company Corporate Office Phone Number: 1-615-837-3000

Social Media Accounts






New York and Company Frequently Asked Questions

New York and Company is an international company serving its customers. You may have questions and problems about this company. In addition, you can reach your questions quickly, as in Houzz customer service, with the ones we mentioned in our article. We have included frequently asked questions and answers for these questions in our article. In this way, you can find the answers to your questions in our article.

How Can You Return a Product You Purchased Online to New York and Company?

It is possible to return a product you purchased from New York and Company. First of all, you must return the product you purchased within 60 days. You can return the product you want to return in its original package, together with the invoice, by mail. Or you can go to New York and Company stores and return the product.

How Much Does an NYC Closet Cost?

The NYC Closet service will give you access to most New York and Company stores for a flat fee. It is an online monthly subscription service. You can purchase this service for $49.95 per month. It is a subscription with unlimited shipping and exchanges. Your satisfaction is tried to be provided in the best way.

What Age Ranges Does New York and Company Address?

The New York and Company company markets its products through its website online and stores. Generally, the sale of products is to appeal to women between the ages of 25-45. It appeals more to mature women in terms of accessories and clothing.

How to Track the Product You Have Purchased from the New York and Company Site?

When you buy a product from the New York and Company site, you can track your product with your account on its site. What you should do:

  • Clicking ‘’In My Account’’ and then following the product you purchased from the “My Orders”
  • If you want to track the status of a particular order, the status can be tracked after you enter your order number.

Does New York and Company Sell Plus Sizes?

New York and Company sell its products up to XXL size. You can only buy these plus-size products online. New York and Company do not normally sell their clothing in plus sizes. But with an innovative move, it started large size sales.

How to Pay Your New York and Company Bills?

To pay bills for items purchased from New York and Company, you can do so by contacting customer service for a RunwayRewards credit card between 8:00 AM and 9:00 PM ET Monday through Saturday. You can manage your payment transactions with your credit card number and social security number.

What are New York and Company Hours of Operation?

Generally, New York and Company stores work between 10:00 and 21:00. Each branch works during these hours and sells products. If you have a problem with the stores, you can call customer service if you have a question about your product. Customer service is at your service 24 hours a day, every day.

How to Start Your NYC Closet Subscription?

First of all, creating an NY&C Closet account for yourself is required for your subscription. You must provide a valid credit card and a US address at the time of your subscription. Then add the clothes you have chosen to your virtual closet to start your subscription.

  • Note that you must meet at least 8 items in the On-the-Rack These 8 items are the minimum for you, you can add as many items as you want to the closet.

Is NYC Closet Free Trial Available?

NYC Closet runs various campaigns from time to time. In these campaigns, customers may be offered free trials or discounts from time to time. However, those in Washington DC cannot participate in this free trial.

What Happens If You Forget NYC Closet Account Password?

If you have created a closet account of New York and Company and forgot your password, it will be sufficient to click on the “Forgot Password” section from the “Login” box on the main page. Then you can enter your e-mail address in a certain place and wait for the mail to reset your password. A link will be sent to you. With this link, you can reset the password and log in to your account again.

  • In case of a problem, you can contact customer service at 1-855-403-6924. They will be at your service from 09:00 to 17:00 ET Monday through Friday.

How to Subscribe to NYC Closet?

For your subscription, firstly you must go to After clicking Register from the main page, you will be able to register with your billing information by typing your information. You can reach the support team for your questions.

Does New York and Company Have Live Support?

The company does not have a live support line. You cannot get live support from the site. But you can send an e-mail to the company’s e-mail address. You can also reach the company on their customer service number between Mon–Fri 9 am–5 pm EDT for assistance.



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