New York & Company is a leading specialty manufacturer and retailer of women’s fashion apparel and accessories. The company prides itself on providing women with modern, multi-functional, and affordable wear-to-work solutions. One of the ways the company ensures customer satisfaction is through its customer service department, which is available to assist customers with any inquiries or issues they may have.
Customers can reach New York & Company’s customer service department through various channels, including email and phone. The customer service number is 1.888.996.4110, and representatives are available Monday through Friday from 9 am to 6 pm EST, as well as on Saturdays and Sundays from 10 am to 6 pm EST.
New York & Company’s founders, Richard P. Crystal and Arthur E. Friedman, established the company in 1918. The company has since grown to over 400 retail stores across the United States, as well as an online store that ships worldwide. With nearly a century of experience in the fashion industry, New York & Company is committed to providing its customers with quality products and exceptional customer service.
Contents
- History of the Company
- Company Services
- Customer Service Department
- Connecting with the Company
- Company’s Achievements
- Accessibility Services
- Frequently Asked Questions
- What are the customer service hours for New York & Company?
- How can I check the status of my New York & Company order?
- What is the phone number for New York & Company credit card customer service?
- How do I make a payment on my New York & Company credit card?
- What is the shipping time for New York & Company orders?
- How do I initiate a return with New York & Company?
History of the Company
New York & Company has a rich history that dates back to 1918. The company was founded in New York City as Lerner Shops by Samuel A. Lerner and Harold M. Lane. In 1992, the company changed its name to Lerner New York and in 1995 to New York & Company. They were publicly traded between 2004 and 2020.
Founding and Early Years
Samuel Lerner, the uncle of lyricist Alan Jay Lerner, and Harold Lane founded Lerner Shops in 1918. The company started as a small dress shop, but it quickly grew and expanded to include multiple locations across the United States. By the 1950s, Lerner Shops had become a well-known name in the fashion industry, offering affordable and stylish clothing for women.
Growth and Expansion
In the 1970s, Lerner Shops continued to grow and expand, eventually becoming a publicly traded company in 1985. The company continued to focus on providing affordable and fashionable clothing for women, and in 1992, it changed its name to Lerner New York. Three years later, in 1995, the company changed its name again to New York & Company.
Over the years, New York & Company has continued to grow and expand, generating millions of dollars in revenue each year. Today, the company is a leading specialty manufacturer and retailer of women’s fashion apparel and accessories, providing women with modern, wear-to-work solutions that are multi-functional at affordable prices.
New York & Company has always been committed to providing excellent customer service. If you have any questions or concerns, you can contact their customer service number at 1.888.996.4110.
Company Services
New York & Company is a leading specialty manufacturer and retailer of women’s fashion apparel and accessories. The company offers a range of services to its customers to ensure that they have a seamless shopping experience. Customers can reach out to the company’s customer service team through the customer service number 1.888.996.4110, which is available Monday-Friday from 9 AM to 8 PM EST and on Saturday and Sunday from 10 AM to 6 PM EST.
Range of Services
New York & Company offers a range of services to its customers. These services include:
Online shopping: Customers can shop online at the company’s website and browse through a wide range of products, including dresses, tops, pants, and accessories.
In-store shopping: Customers can visit one of the company’s many stores across the United States to shop for their favorite products.
Order tracking: Customers can track their orders online and receive updates on the status of their orders.
Returns and exchanges: Customers can return or exchange products they are not satisfied with within 60 days of purchase.
Gift cards: Customers can purchase gift cards for their loved ones, which can be redeemed online or in-store.
Service Quality
New York & Company is committed to providing its customers with high-quality services. The company’s customer service team is available to assist customers with any questions or concerns they may have. Customers can reach out to the customer service team through email or chat, or by giving them a call.
The company also ensures that its products are of high quality and are made from the best materials. New York & Company works with suppliers who share the company’s commitment to quality and sustainability.
Overall, New York & Company offers a range of services to its customers to ensure that they have a seamless shopping experience. The company’s commitment to quality and sustainability sets it apart from its competitors, making it a top choice for women’s fashion apparel and accessories.
Customer Service Department
New York & Company takes pride in providing top-notch customer service to its customers. The company’s customer service department is always ready to assist customers with their queries and concerns. Customers can contact the customer service department through various channels, including the call center and email support.
Call Center Operations
Customers can reach out to New York & Company’s call center by dialing 1.888.996.4110. The call center is open from Monday to Friday, from 9 AM to 6 PM EST, and on weekends from 10 AM to 6 PM EST. Customers can contact the call center for help placing an order or for questions about their existing orders. The call center agents are knowledgeable and experienced and can assist customers with any issues they may have.
Connecting with the Company
New York & Company is committed to providing exceptional customer service to its customers. With multiple ways to connect, customers can easily get in touch with the company for any queries, complaints, or feedback. The company’s customer service number is (929) 202-7232, and the hours of operation are Monday to Friday, 9 am-8 pm (EST).
Physical and Online Presence
New York & Company has a strong physical presence with over 400 stores across the United States. Customers can visit their nearest store to shop for the latest fashion trends, try on clothes, and get styling advice from the store associates. The company’s website, www.nyandcompany.com, is a one-stop-shop for all the latest fashion trends, deals, and discounts. Customers can browse through the website, add items to their cart, and checkout securely. The website also provides customers with the option to create an account, save their billing and shipping information, and track their orders.
Contact Information
Customers can contact New York & Company through various channels, including email, phone, and chat. The company’s customer care team is available to assist customers with any queries, complaints, or feedback. The company’s customer service number is (929) 202-7232, and customers can call between Monday to Friday, 9 am-8 pm (EST). If customers call after business hours, they can leave a voicemail, and the company’s customer care team will call them back.
In addition to these channels, customers can also connect with New York & Company on social media platforms such as Facebook, Twitter, Instagram, and Pinterest. The company regularly posts updates on its latest collections, deals, and discounts on these platforms. Customers can also send direct messages to the company’s social media accounts for any queries or feedback.
Overall, New York & Company’s commitment to exceptional customer service is evident through its multiple channels of communication and strong physical and online presence. Customers can easily connect with the company for any queries, complaints, or feedback, and expect a prompt and satisfactory resolution.
Company’s Achievements
New York Company takes great pride in providing exceptional customer service to its clients. The company has been recognized for its efforts and has received numerous awards and accolades over the years.
In 2022, New York Company was ranked #72 on the prestigious Fortune 500 list. This recognition is a testament to the company’s commitment to excellence and its success in the industry.
Furthermore, the company has been a recipient of multiple Stevie Awards for its outstanding customer service. In 2023, the company’s customer service department was recognized with a Silver Stevie Award for Computer Services. This award highlights the department’s dedication to providing top-notch service to its clients.
New York Company’s customer service team is available 24/7 to assist clients with any questions or concerns they may have. Clients can reach the customer service team by calling the toll-free number provided on the company’s website.
The company’s commitment to providing exceptional customer service is reflected in its high customer satisfaction ratings. New York Company consistently receives positive feedback from its clients, which is a testament to the company’s dedication to meeting and exceeding customer expectations.
In conclusion, New York Company has established itself as a leader in the industry by providing exceptional customer service to its clients. The company’s numerous awards and accolades are a testament to its commitment to excellence, and its high customer satisfaction ratings are a reflection of its dedication to meeting and exceeding customer expectations.
Accessibility Services
Accessibility Services, Inc. is a company that provides environmental control and communication solutions to disabled customers. They have been in business for many years and have a reputation for providing high-quality services that meet the needs of their customers. Customers can contact Accessibility Services, Inc. at their toll-free number 800-933-8400 to learn more about their services.
Services for Disabled Customers
Accessibility Services, Inc. offers a wide range of services to disabled customers. They understand that each customer has unique needs and strives to provide customized solutions that meet those needs. Some of the services they offer include:
- Environmental Control Systems: These systems allow customers to control their environment, such as turning on lights or adjusting the temperature, using voice commands or other assistive technology.
- Communication Devices: Accessibility Services, Inc. offers a variety of communication devices that help customers stay connected to their loved ones and caregivers. These devices range from simple text messaging devices to more advanced communication systems that allow for video calls and other features.
- Assistive Technology: Accessibility Services, Inc. provides a variety of assistive technology devices that help customers perform daily tasks and improve their quality of life. These devices include mobility aids, hearing aids, and vision aids.
Overall, Accessibility Services, Inc. is a company that is dedicated to providing high-quality services to disabled customers. They understand the unique challenges that disabled customers face and strive to provide customized solutions that meet their needs. Customers can contact Accessibility Services, Inc. to learn more about their services and how they can help improve their quality of life.
Frequently Asked Questions
New York & Company offers a variety of customer service options to assist with any questions or concerns. Here are some frequently asked questions and their answers:
What are the customer service hours for New York & Company?
Customer service representatives are available to assist you from Monday to Friday, 9AM – 6PM EST and on Saturday and Sunday, 10AM – 6PM EST.
How can I check the status of my New York & Company order?
To check the status of your order, you can log in to your account on the New York & Company website and view your order history. You will also receive an email notification with tracking information once your order has shipped.
What is the phone number for New York & Company credit card customer service?
For assistance with your New York & Company credit card, you can call the customer service number at 1.800.889.0494.
How do I make a payment on my New York & Company credit card?
You can make a payment on your New York & Company credit card either online or by mail. To make a payment online, log in to your account on the New York & Company website and follow the prompts to make a payment. To make a payment by mail, send a check or money order to the address provided on your billing statement.
What is the shipping time for New York & Company orders?
Shipping times for New York & Company orders vary based on the shipping method selected at checkout. Standard shipping typically takes 5-8 business days, while expedited shipping takes 2-3 business days.
How do I initiate a return with New York & Company?
To initiate a return with New York & Company, simply log in to your account on the website and follow the prompts to start the return process. You can also return items to any New York & Company retail location. Please note that some items may be final sale and not eligible for return.