M&T Bank Customer Service

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M&T Bank is a well-known financial institution that offers a wide range of banking services to its customers. One of the most important aspects of any bank is its customer service, and M&T Bank is no exception. The bank has a reputation for providing excellent customer service, and it is committed to ensuring that its customers receive the assistance they need in a timely and efficient manner.

M&T Bank provides customer service through a variety of channels, including phone, email, and online chat. The bank’s customer service representatives are knowledgeable and well-trained, and they are able to provide assistance with a wide range of issues, including account inquiries, technical support, and fraud prevention. Customers can also visit one of M&T Bank’s many branch locations to speak with a representative in person.

Address and Contact Information

M&T Bank offers multiple ways to get in touch with customer support. Below is a table listing the most commonly used methods to contact M&T Bank, including phone numbers, email addresses, and mailing addresses.

MethodContact Information
PhoneGeneral Customer Service: 1-800-724-2440
Online & Mobile Banking: 1-800-790-9130
Mortgage Inquiries: 1-800-724-2224
EmailGeneral Customer Service: customerservice@mtb.com
Online & Mobile Banking: onlinesupport@mtb.com
Mortgage Inquiries: mortgageservicing@mtb.com
Mailing AddressM&T Bank, P.O. Box 767, Buffalo, NY 14240-0767

If you have specific questions or concerns, M&T Bank recommends calling the appropriate phone number listed above to speak with a representative. For general inquiries, you can also send an email to the appropriate address listed above.

If you need to mail a payment or other correspondence, use the mailing address listed above. Be sure to include your account number with any correspondence to ensure that it is applied to the correct account.

Overall, M&T Bank strives to provide excellent customer service and is committed to helping customers with their banking needs.

Online and Mobile Banking

M&T Bank offers its customers the convenience of online and mobile banking services. With M&T Online Banking, you can access your accounts, view transaction history, transfer funds, pay bills, and more from your computer or tablet. M&T Mobile Banking, on the other hand, allows you to do all of these things and more from your smartphone.

Enrolling in M&T Online and Mobile Banking is easy and takes just a few minutes. You will need your M&T account number or debit card and your social security number to begin. Once enrolled, you can access your accounts anytime, anywhere, and monitor your accounts with ease.

One of the most convenient features of M&T Mobile Banking is the ability to deposit checks remotely. Simply take a picture of the front and back of the check using your smartphone’s camera and submit it through the app. You can also set up account alerts to receive notifications when your balance reaches a certain level, a transaction is made, or a bill is due.

M&T Bank also offers Zelle, a fast and easy way to send and receive money with friends and family. With Zelle, you can send money to anyone with a U.S. bank account using just their email address or mobile phone number.

If you ever need assistance with M&T Online and Mobile Banking, customer service representatives are available to help you. You can call 1-800-790-9130 Monday-Friday 8am-9pm ET, Saturday-Sunday 9am-5pm ET for personal accounts, or 1-800-724-6070 Monday-Friday 6am-9pm ET, Saturday-Sunday 9am-5pm ET for business accounts.

Account Management and Services

M&T Bank offers a variety of account management and services to its customers. From checking and savings accounts to loans and credit cards, M&T Bank has a range of options to meet customers’ financial needs.

Customers can manage their accounts online or through the M&T mobile app, which allows them to view account balances, make deposits, transfer funds, and pay bills. The online platform also provides customers with access to their transaction history and allows them to set up alerts for account activity.

To access their accounts, customers will need their M&T account number, which can be found on their account statement or by contacting M&T Bank customer service. Customers can also visit a local M&T Bank branch to speak with a representative in person.

M&T Bank offers a variety of services to its customers, including ATM withdrawals, online and mobile banking, and direct deposit. Customers can also make payments and transfer funds to other M&T Bank customers or to accounts at other financial institutions.

While M&T Bank does not charge fees for many of its services, there may be fees associated with certain transactions or account types. Customers should review their account terms and conditions for information on fees and charges.

Overall, M&T Bank’s account management and services provide customers with convenient and accessible options for managing their finances.

Security Measures and Verification

M&T Bank takes security measures very seriously, and they have implemented various security measures to protect their customers’ sensitive information. When opening an account with M&T Bank, customers are required to provide their social security number and other personal information. This information is used to verify the customer’s identity and prevent fraud.

M&T Bank has also implemented several verification measures to ensure that only authorized individuals access customer accounts. For example, when customers log in to their online banking account, they are required to provide their username and password. Additionally, M&T Bank uses multi-factor authentication to verify the customer’s identity. This means that customers are required to provide additional information, such as a security question or a code sent to their phone, to access their account.

To prevent phishing, M&T Bank advises customers to be cautious when providing personal information online. Customers should never provide personal information in response to unsolicited emails or phone calls. M&T Bank also provides an email address ([email protected]) for customers to report phishing attempts.

Overall, M&T Bank’s security measures and verification processes are designed to protect their customers’ sensitive information and prevent fraud. Customers can feel confident that their information is secure when banking with M&T Bank.

Mortgage Services

M&T Bank offers a variety of mortgage services to meet the needs of its customers. Whether you are a first-time homebuyer or a seasoned homeowner, M&T Bank has a range of options to help you finance your home.

Mortgage Payment

M&T Bank provides several convenient ways for customers to make their mortgage payments. Customers can pay online, by phone, by mail, or in person at a branch location. To make a payment online, customers can log in to their account on the M&T Bank website and follow the instructions to make a payment. To pay by phone, customers can call the Mortgage Customer Service Department at 1-800-724-2224. To pay by mail, customers can send a check or money order to the address listed on their monthly statement.

Mortgage Insurance

M&T Bank offers mortgage insurance to help protect customers in the event of a loss or damage to their home. Mortgage insurance can provide coverage for things like fire, theft, and natural disasters. Customers can choose from a range of insurance options to meet their individual needs.


M&T Bank also offers escrow services to help customers manage their mortgage payments. Escrow is a service that allows customers to pay their property taxes and homeowners insurance premiums through their monthly mortgage payment. M&T Bank will hold these funds in an escrow account and pay the bills on the customer’s behalf when they become due.

Overall, M&T Bank’s mortgage services provide customers with a range of options to help them finance and manage their homes. With convenient payment options, mortgage insurance, and escrow services, M&T Bank is committed to helping customers achieve their homeownership goals.

ATM Services

M&T Bank offers a wide range of ATM services to its customers. Customers can access their accounts, withdraw cash, deposit checks, and more at any M&T Bank ATM.

Depositing checks is easy with M&T Bank ATMs. Customers can deposit checks directly into their account by inserting the check into the ATM, and following the on-screen instructions. The ATM will scan the check and confirm the deposit amount. Customers can also check their account balance and recent transactions at any M&T Bank ATM.

Withdrawals can be made at any M&T Bank ATM as well. Customers can withdraw cash in increments of $20, up to their daily withdrawal limit. The ATM will dispense cash and provide a receipt for the transaction.

M&T Bank ATMs are available 24/7, making it convenient for customers to access their accounts whenever they need to. Additionally, M&T Bank offers a locator tool on their website to help customers find the nearest ATM location.

Overall, M&T Bank’s ATM services are reliable and convenient for customers who need to access their accounts on-the-go.

Frequently Asked Questions

What are the M&T Bank customer service hours?

M&T Bank’s customer service is available 24/7. You can reach them by calling 1-800-724-2440. If you need assistance with your business account, you can call 1-800-724-6070.

How do I deposit checks using M&T Bank Mobile?

To deposit a check using M&T Bank Mobile, you need to take a photo of the front and back of the check and submit it through the app. Make sure to endorse the check with your signature and “For Mobile Deposit Only.” The app will provide instructions on how to complete the deposit.

What should I do if my M&T Bank credit card is lost or stolen?

If your M&T Bank credit card is lost or stolen, you should contact customer service immediately at 1-800-724-2440 to report it. You can also log in to your account on the M&T Bank website or mobile app to report the loss or theft.

How can I find the nearest M&T Bank location?

You can find the nearest M&T Bank location by using the bank’s online location finder tool. Simply enter your zip code or city and state to find the closest branch or ATM.

What is the process for setting up a travel notification with M&T Bank?

To set up a travel notification with M&T Bank, you can log in to your account on the bank’s website or mobile app and select “Travel Notifications” under the “Services” tab. You will need to provide your travel dates and destinations.

What is the maximum amount I can withdraw from an M&T Bank ATM per day?

The maximum amount you can withdraw from an M&T Bank ATM per day is $1,000. However, this limit may vary depending on the type of account you have and your individual account settings.

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