MCU Holding Customer Service

MCU Holdings logo

MCU Holding is a collection company established to collect overdue consumer accounts. This company customizes debt collections with its professional team and strives to provide the best service for consumers, as we know Goldman Sachs also does. The company is an institution that has come to the forefront with its service for years. The main purpose of this company is to develop its employees and provide guidance to consumers and customers on account resolution. In this way, it empowers customers by ensuring that they are guided in the account solution. The institution offers the most compatible services to customers and consumers in collection service. Establishing a link between the creditor and the consumer, the company ensures that its customers are guided towards financial independence. You can also ask this holding to help you and inform you about achieving your financial independence. If you want to reach this institution where you will receive service, you can connect to customer service. We have shared all communication ways for you in our article. You can get information by contacting the support team through these communication ways.

MCU Holdings Call Center

Phone Number

MCU Holdings Phone Number:


Working Hours

Monday–Thursday from 9 am to 5 pm ET and Friday from 9 am to 4 pm ET.

Direct Contact 

After calling the phone number, you can proceed according to the operator’s directions.

MCU Holdings Contact

Customer Service Number

MCU Holdings Customer Service Number:


Customer Service Mail Adress

Help Page

Headquarters Address

7551 Wiles Rd #101, Coral Springs, FL 33067, United States

Corporate Office Phone Number

MCU Holdings Corporate Office Phone Number:


Social Media Accounts




MCU Holdings Frequently Asked Questions

MCU Holding is trying to find the best bond between the creditor and the consumer in the collection. Striving to provide the best service to its customers in financial independence, the company has professional experts, just like Capital One has. Do not forget that there is also a dedicated support team to deal with customers who will receive services from the company. For your questions, complaints, and suggestions, you can reach the institution through the communication channels in our article. Before making this communication, you can review the frequently asked questions section we have prepared for you. Many examples of questions and answers are below. In this way, you will be able to encounter the information you are curious about.

What Kind of Institution Is MCU Holdings?

MCU holding is known as a private collection company working professionally. This institution has customized programs for creditors. It tries to provide the best service among consumers, especially with debt collection programs. With the technology of the institution, the coexistence of people and compliance is ensured. With the right mix, consumers and customers are guided. The aim is to provide customers with the best service for account solutions.

What Do You Do If You Get a Call From MCU Holdings?

The company, which is a collection agency, works to recover the unpaid balances of its creditors. Therefore, the company can reach consumers who have overdue accounts. This is regulated by fair debt collection. If you received a call from the institution and they could not reach you, you must call the institution. You are provided with limited information in voice messages. Therefore, you should reach a member of the team and have detailed information about the subject. In this way, the representatives of the company will explain the status of your account to you and help you to realize your payment.

Is It Possible to Make Online Payments?

MCU Holding offers many options for you to make your payments. You can make your payments by choosing the one that suits you best from these options. These options are:

  1. You can pay online, by phone, or by mail. These payments are confirmed within 48 hours. In this way, the payments in your account will be valid during this period.
  2. There is also the option to pay online using credit cards, debit cards, and checks. You can use a phone, tablet, or computer to make your online payment. Make your online payment by logging into the official site.
  3. If you wish, you can use the representatives of the institution. Representatives will assist you to make your payments. You can make your payment over the phone with your credit card, debit card, or check. Call customer service to make your payment by phone. Do not forget that customer service is at your service within certain hours. Service is provided between 09.00 and 17.00 between Monday and Thursday, and between 09.00 and 16.00 on Friday.
  4. You can also pay the company by mail. If you want to pay the company by mail, you must include your account number. MCU Holdings 7551 Wiles Road Suite 101 Coral Springs, FL 33067 can be found here.

Who Does MCU Holding Work For?

MCU Holding company works with creditors. It takes care that the creditors are respected and professional. Creditors are trying to get their unpaid balance back. When these payments are delayed, they agree with the MCU holding. The institution aims to make payments and cooperation most amicably. The institution, which tries to produce solutions by providing cooperation between the consumer and the creditor, enables the creditors to collect their debts. The institution, which provides high-quality service, has professional teams. While the teams provide the best service to the creditors, they also work for the consumers to focus on the solution. In this way, they offer them the best experience for both parties.



Why Does MCU Holdings Appear on Credit Report?

The goal of MCU Holdings is to succeed in recovering funds from overdue accounts. The institution that does this for its creditors must successfully terminate the collections. That’s why they keep track of creditors and lenders reporting their accounts to credit bureaus. If the institution appears on your credit report, the person who will collect the debt from you has signed a contract with MCU holding. In this way, the institution will continue to work with you on credit reports.

  • If you want detailed information about the policy of credit reports, you can contact the institution. This way, the authorities will explain the policy details to you.

What Should You Do for Your Concerns and Complaints?

MCU Holding is an institution that examines your questions, complaints, and suggestions. The institution, which provides professional service, attaches importance to experience. So if you run into a problem or concern, you can reach out to the company. The support team created for you will review your feedback and get back to you as soon as possible. If you want to reach the company, you must:

  • You can send your complaints and concerns to the institution’s e-mail address in a detailed and understandable way. You can start your transaction by sending an e-mail to
  • You can also reach customer services on the number 1-866-432-3368 and convey your complaints to them.

What Should You Do to Reach MCU Holding Representative?

If you want to contact the representative of MCU Holding, it will be possible to reach you via number or e-mail. You can call 1-866-432-3368 to speak to one of the team members. That way, someone from the team will take care of you.

  • If you want to contact one of the team members by mail, you can send an e-mail to
  • Please note that customer representatives work between certain hours. During these hours, you will be able to talk to team members.
  • If you wish, you can search the information you are curious about on MCU Holding’s website and social media accounts before connecting to the customer representative.

How Do Debt Collections Transactions Happen?

MCU holding first signs a contract with the creditor to realize debt collections. In this process, it learns detailed information about overdue payments from the creditors. In this way, it will have details about the overdue payments that need to be collected. Then it will be necessary to contact the consumer. To make the payment, the consumer is contacted to the satisfaction of both parties. In this way, the institution takes care of both parties to ensure the best satisfaction. The institution, which works with professional teams for solution-oriented progress on both sides, wants to ensure that the result ends well. Therefore, it ensures that the payment is made in an agreement with both parties.

Does MCU Holdings Communicate With Consumers?

After the contract is signed with the creditors, MCU holdings contact the consumers for the payment of the overdue debt. The institution that cannot reach the consumer leaves voice messages to the people. However, it is recommended that consumers contact the institution. In this way, a solution will be sought in cooperation to make the payment. Thanks to the company that provides this, there will be cooperation between the consumer and the buyer. If you are a consumer and the institution is trying to reach you, remember that you should contact the institution. You can make your decisions as a result of detailed information and guidance.

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