Kikoff is a financial services company that offers credit-building options to individuals looking to establish or improve their credit history and credit score. Kikoff’s products include the Kikoff Credit Account, which provides access to a $750 revolving line of credit that can be used to build a credit history. Kikoff is committed to providing excellent customer service, with representatives available to assist customers with their credit-building needs. To reach Kikoff’s customer service department, customers can visit the Help Center on the Kikoff website or email support@kikoff.com. Additional contact options, including in-app support and social media support, are also available on the Kikoff website.
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About Kikoff
Kikoff is an online financial management platform that aims to help individuals build and rebuild their credit. The company offers various products and services, including installment loans, credit monitoring, and a credit-building cash card. Kikoff’s primary focus is on providing affordable credit to individuals who may not have access to traditional credit sources.
The business was founded in 2018 by Cynthia Chen and Christophe Chong. The company’s headquarters are located in New York City, and it is backed by several prominent investors, including Acumen, Core Innovation Capital, and Newark Venture Partners.
Kikoff’s product offerings are designed to help individuals build credit in a responsible and sustainable way. The company offers installment loans with low-interest rates and flexible repayment terms. Kikoff also offers a credit-building cash card that allows individuals to make purchases and build credit at the same time.
While Kikoff’s products and services have received positive reviews from some customers, others have reported issues with delayed payments and incorrect account balances. The company’s customer service has also been criticized by some users for being slow to respond to inquiries and complaints.
Overall, Kikoff is a promising financial management platform that aims to provide affordable credit to individuals who may not have access to traditional credit sources. However, customers should be aware of the potential issues with delayed payments and incorrect account balances and should be prepared to reach out to customer service if they encounter any problems.
Account Management
Kikoff offers its customers a user-friendly platform to manage their accounts. Customers can easily access their accounts using their email and password. All logins now require verification by SMS or email, which provides extra security to the customers.
Once logged in, customers can view their account details, including their credit account balance, payment history, and transaction history. Customers can also make payments towards their credit account by linking their debit card to their Kikoff account.
Kikoff provides its customers with a revolving line of credit designed to address the three key factors of their credit score: payment history, credit utilization, and age of accounts. Customers can use their credit account to make purchases and build credit safely and responsibly.
In case a customer faces any issues with their account or payment, Kikoff provides customer support through various channels, including email and phone. The Kikoff customer support team is knowledgeable and confident in resolving customer queries and concerns.
Overall, Kikoff’s account management system is user-friendly and provides customers with easy access to their account details and payment history. The customer support team is available to assist customers with any issues they may face.
Fees and Charges
Kikoff offers a simple and transparent pricing structure for its credit-building services. Here’s a breakdown of the fees and charges associated with Kikoff’s services:
Kikoff Credit Service: A flat monthly fee of $5 is charged for Kikoff Credit Service, which includes a revolving line of credit designed to address the three key factors of your credit score: payment history, credit utilization, and age of credit.
Administrative fees: Kikoff Credit Service does not charge any administrative fees.
Annual fees: There are no annual fees associated with Kikoff Credit Service.
Late fees: Kikoff Credit Service does not charge any late fees.
Maximum APR: The maximum APR for Kikoff Credit Service is 0%.
Other secured installment credit builders: Kikoff offers other secured installment credit builders that charge administrative fees ranging from $8.95 to $25 and annual fees ranging from $25 to $35. Late fees for these products range from $15 to $38.
Other secured credit cards: Kikoff also offers other secured credit cards that charge administrative fees of $9 and annual fees ranging from $0 to $25. Late fees for these products are 5% of the monthly payment.
It’s important to note that Kikoff’s fees and charges are subject to change, so it’s always a good idea to check the latest pricing information on their website or by contacting their customer service team.
Frequently Asked Questions
How do I cancel my Kikoff account?
To cancel your Kikoff account, you can contact Kikoff customer service by phone or email. They will guide you through the process and provide you with the necessary information.
Where can I find my Kikoff account number?
Your Kikoff account number can be found on your account dashboard. If you have trouble finding it, you can contact Kikoff customer service for assistance.
What is the process for logging in to kikoff.com?
To log in to kikoff.com, go to the website and click on the “Log In” button. Enter your email address and password, then click “Log In.” If you have trouble logging in, you can contact Kikoff customer service for assistance.
What should I do if Kikoff can’t verify my identity?
If Kikoff can’t verify your identity, you can contact their customer service team for assistance. They will guide you through the process to verify your identity.
Where is the nearest Kikoff store?
Kikoff is an online-only service and does not have physical stores. You can access all of their services online through their website or mobile app.
