Kaptest Customer Service

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Kaptest, the sub-company of Kaplan, provides training for practice tests, private lessons, and preparatory courses. This institution offers many programs, professional training courses, and test preparation materials for various education levels. It continues to serve for many exams to give the best service to its students. For years, it has been continuing its efforts to provide the best service to its students. This institution also comes to the fore in preparation for licensing exams with the printed books and digital products it provides. The institution, which provides services all over the world, has a regular system thanks to its professional teams. If you are going to prefer an institution that has this professional working order, you may have some questions. Kaptest offers you many communication ways for these questions. In our article, we have shared all alternative communication ways with you. You can reach the institution by examining them.

Kaptest Call Center

Phone Number

Kaptest Phone Number:


Headquarters Mail


Working Hours

Monday – Thursday 9:00 AM – 8:00 PM ET

Friday 9:00 AM – 5:45 PM ET

Direct Contact 

After calling the phone number, you can proceed according to the operator’s directions.

Kaptest Contact

Customer Service Number

Kaptest Customer Service Number:


Customer Service Mail Adress


Help Page


Headquarters Address

1515 W Cypress Creek Road, Fort Lauderdale, Florida-33309 USA

Corporate Office Phone Number

Kaptest Corporate Office Phone Number:


Social Media Accounts




Kaptest Frequently Asked Questions

Kaptest continues to serve its students with practice tests and many educational materials, just like Chegg does. Serving its students all over the world, the institution stands out in every examination branch. If you are a student of this institution and choose to prepare for the exam you want in the best way, you may have questions. That’s why we have shared answers to frequently asked questions for you. You can also review the questions and answers prepared for you below. In this way, you will encounter the answers to the questions you are curious about. If you have not met the answers to the questions you are wondering about, you can try the communication ways we offer for you. With many communication ways, Kaptest’s support team will provide you with the best service.

What Is a Good Score on the Kaplan NCLEX Practice Test?

Considering the experiences of students who took the Uworld and NCLEX exams, if you get a score higher than 60%, your exam result will be good. Therefore, it will be the most reliable method for students to have a score higher than 60%. If you have 80%, 90% points from the high percentiles, you can pass the people with 60% percentage points. These percentiles are usually the percentiles that the people with the highest scores will have.

Is Kaptest a Program to Help You Pass NCLEX?

Kaptest has the best program with the most professional experts, working teams, and various materials it provides. It is a program that can be preferred because it is a world-renowned institution. This program will provide the best opportunities for you to study for the NCLEX exam. If you want more information, you can contact the institution.

How to Access Your Kaplan MCAT Test?

After entering Kaptest, you must log in to your account. Here’s what you’ll do next:

  • You should click on the part with your study plan. So you can start navigating that section.
  • If there is a video or live session for you to watch on the page you opened, you can start watching them by clicking on them.
  • In Kaptest, there are practice tests, quizzes, and various assignments in the section you choose. To begin these tests and exercises, you must click on the “Start” option. After finishing these exams, you will need to click on “Review” to review.

How Do You Access Kaptest E-Exams?

If you want to access Kaptest’s e-books and e-exams, you must first log into your account. You will then be able to review Kaplan’s books in e-book form. You can download your study plan or exams in e-book form to your computer or mobile device. Thus, you will be able to apply your study plan and e-exams whenever you want.

How Do You Gain Access to Kaptest?

To log in to Kaptest, you must first enter your username and password. If you are having trouble with this, you have the chance to reset your password and username. Then, after logging into your account, you will be able to log in to your resources, study plan, and various tests. You will also be able to attend many events online.

  • If you have a problem with your participation in the tests, you can get the necessary service by connecting to customer service.

How Do You Access the Kaplan Online Test?

If you want to access Kaptest’s tests, you must:

  • You must log in to your account on the Kaptest site.
  • You will then have access to your resources in your logged-in account. Thus, you can go to your study plan and view the tests you want. Here you can review the tests that appear, start them or view your results.
  • Do not forget that you can share the answers to the questions online in the tests you choose in Kaptest and then send your answers.

How Long Do You Have Access to Kaptest Online?

You generally have up to 6 months of online access to Kaptest for courses and tests. During this time, we have access to your study materials and various services.

  • There may be limitations based on the laws of your state and various discretion of Kaptest Real Estate Education. As a result of these limitations, your online access to tests and exams may be less than 6 months. That’s why you should carefully review Kaptest’s terms and conditions policy.

Is Kaptest Preparation Successful?

Kaptest is a very successful institution in preparation exams. This institution is generally known as the best institution in preparation for exams. It has been preparing many students for exams such as the SAT for years. It makes hundreds of students succeed in these exams. Thanks to Kaptest, many students are in the first 5% of the participants.

Do Kaptest Courses and Tests Expire?

If you have a test or course to buy from Kaptest, its duration is offered to you. It is possible to request your training package within 1 year from the date of purchase. However, the packages you have bought before cannot be returned. For more information, you can reach the support team from the contact ways in our article.

How to Expand Your Kaptest Resources?

To expand the resources you have in Kaptest, you should:

  • To expand your resources, you must first open an account.
  • You should click on the account management section of your account. This will give you many options.
  • In the options that will appear, you should select options such as “Extend Course, Expand Test”. In this way, you will be able to extend your resources beyond your expiration date. Some courses and tests do not qualify for this condition. For detailed information, you should contact the institution.

What Should You Do To Reactivate Your Kaptest Account?

If you want to reactivate your Kaptest account for free, you must contact the institution within 60 days before your program ends. In this way, you can tell your demands to the institution. Please indicate all your requests so that you can have the opportunities you have online again. In this way, they will help you to gain access for free.

How Can You Get Your Kaptest Invoice?

You will be presented with options to pay for the tests you have in Kaptest. If you click on the “Bill My Employer” option, you will see a form in this section.

  • If your company has a training account on the form presented to you, you must fill out this form to send the invoices to the institution.
  • Thus, the form is sent to your institution. Payment will be made depending on whether your employer accepts the invoice or not.

What are the Differences Between International and Regular NCLEX Review?

The difference between an International review and a Normal NCLEX review is as follows:

  • The international review gives you additional access to online studies, supplement books, and all online resources, as well as NCLEx resources. In this way, it has different features than NCLEX’s service.

When Do Three Months Start for Your Online Resources on Kaptest?

All your resources start when you sign up for Kaptest. So after your first lesson, you will have a period of three months. In case of early registration, you are offered advantages. That’s why you should contact the institution to learn about the advantages of early registration and the tests. For detailed information, you can try the contact ways in our article.

What Should Students Who Are Not Satisfied With Kaptest Do?

Students who are not satisfied with Kaptest should contact customer service for problems and complaints about the services they receive. They should share the problems with the support team about the service they received in a detailed and understandable way. In this way, the support team will help you to provide the best solution.

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