Kaplan Customer Service

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Kaplan is an American organization that provides services such as higher education programs, vocational training, college preparatory exams, student support services, certifications. It often provides educational services to colleges, universities, companies, and businesses. Being a non-profit organization, it is a structure that is preferred by everyone and tries to provide the best service. To provide the best service to its customers, it continues to provide companies with popular exams such as TOEFL, GRE, and international admissions. In this way, it provides the best career service for its customers. Kaplan, which has many locations around the world, assists students in preparing a career plan. If you want to have information about this aid, you can contact the institution. You can ask the questions you want to ask by contacting customer service on the number +1 954-382-6840. You can also try alternative communication ways that we have shared with you in our article. You can also have a look at GA Power if you are a student and interested in Tech & Network companies.

Kaplan Call Center

Phone Number

Kaplan Phone Number:

+1 954-382-6840

Mail Adress


Working Hours

24 hours

Direct Contact 

After calling the phone number, you can proceed according to the operator’s directions.

Kaplan Contact

Customer Service Number

Kaplan Customer Service Number:


Customer Service Mail Adress Page


Headquarters Address

1515 W Cypress Creek Rd, Fort Lauderdale, FL 33309, ABD

Corporate Office Phone Number

Kaplan Corporate Office Phone Number:

+1 954-382-6840

Social Media Accounts




Kaplan Frequently Asked Questions

Kaplan is one of the best service providers in terms of career. That’s why it is preferred by many people around the world, just like GTL. You will want to know what you are curious about while choosing the institution. That’s why we have answered frequently asked questions for you. In this way, you can reach your questions by examining the questions and answers. If you have not met the answers to the questions you are wondering about, we have shared the communication ways for you in our article. You can ask questions by trying alternative communication methods such as customer service and mail.

When is it Required to Register for Management ACCA, CIM Levels?

ACCA skills, essentials, and options levels usually require registration 6-8 weeks before your test date. In particular, you can register by contacting the institute. For computer-based exams, it would be appropriate to apply 6-8 weeks before the exam date. You can also access the details of information such as registration by entering the websites of the levels. If you wish, you can find out the registration dates by contacting customer service.

Is it Possible to Enroll in a Started Course at Kaplan?

Kaplan institutions accept enrollment in distance learning courses all year round. If a course that started online is continuing, they can add you according to availability. You will also miss some classes as you will be registering later. When faced with this situation, Kaplan has recorded all the live lessons. In this way, it will also provide you with all the sessions you missed. In this way, you can cover your deficiencies by following each lesson.

What Is The Difference Between ACCA And CIMA?

CIMA is an ideal qualification for those who want to develop and work in industry and trade. In addition, this exam is a special management accounting qualification. ACCA, on the other hand, stands out in the field of audit and tax. It is often referred to as a financial accounting qualification for those who are financially focused. Fellows can often pursue careers in many industries. But thanks to this qualification, priority will be in the field of accounting.

How to Leave Feedback to Kaplan?

You may wish to provide feedback on your Kaplan experience. What you need to do in this case is very simple.

  • To provide feedback on your Kaplan experience, you can email feedback@kaplan.co.uk. It’s always right to have feedback to improve and make your Kaplan experience better. Kaplan institutions do not respond to all feedback. However, if you want a response to your feedback, you can indicate this when sending your e-mail. In this way, the institution will send you a return response.

What is MyKaplan and How Can It Be Accessed?

MyKaplan is often the personalized online study space that Kaplan students choose to enhance their learning and provide more organized programming. In this way, students will get what they need to manage themselves. An e-mail will be sent to you at the time of purchasing a course from Kaplan. If you have purchased the worksheet, you will be able to become a member of MyKaplan by following the instructions.

  • After completing the registration process, you can log in to MyKaplan. You will be able to access the course calendar and reminders. You can also contact your instructor at any time. Thanks to online learning, you will have access to a lot of content. You must use your username and password to log in to MyKaplan. Once your registration is complete, you can log in to mykaplan.co.uk.

What Are the System Requirements to Use MyKaplan?

The browsers that support the latest versions of the app are:

  • Microsoft Edge
  • Mozilla Firefox (latest)
  • Google Chrome (latest)
  • Apple Safari (latest)

It is generally recommended to use the latest version of each browser. But the websites you use should work for previous maintained versions as well.

For example, learning content where Flash is required but not supported by the browser will restrict your education. Some content will have limited functionality on devices and browsers that we will give as an example of this situation. Here are these browsers:

  • Microsoft Edge
  • Apple Safari
  • iPad

If the learning contents are regularly updated and renewed, the limitations will be reduced as compatibility will be ensured.

Also, another thing you should pay attention to is that your browser allows enabling cookies such as JavaScript. Your learning objects may not load successfully due to window blocking applications. That’s why you need to turn off the pop-up blocking software. Kaplan, therefore, recommends using broadband.

What Should You Do If You Want to Study with Kaplan in England?

If you want to study in the UK and need a student visa, you can do it by taking a full-time course with Kaplan. You can take full-time courses such as ACCA, ICAEW, and CFA, or professional qualifications such as undergraduate and graduate courses with Kaplan. If you want to get more information, you can call the institution and get feedback.

  • Students wishing to study in the UK should apply for UKBA in their home country. Application for a Tier 4 student visa is required.
  • After providing the required documents with a completed registration form, you can submit it for evaluation. Your assessment will take 5 business days. If an offer or additional document is requested on top of that, a request will be sent to you. If an unconditional offer is made, you will have to pay.
  • Once payment is received, Kaplan institutions initiate the CAS process and will send you a CAS letter upon completion. The whole process will take 10 business days to finish.

How Do You Reset Your Kaplan Password?

If you’ve forgotten your Kaplan password or are having trouble logging into your account, the solution is very simple. What you need to do is to click on the “forgot password” option while logging in on the MyKaplan site. Thus, a temporary password will be sent to you as an e-mail to log in to your account. You can log in to your account from the site using the password here. If you wish, you can change the password given to you after logging in.

How Can You Cancel a Subscription on Kaplan?

Unsubscribing at Kaplan is quite simple. The first thing you need to do is to log in to the account. After logging into your account, you must go to your payment history. You will see the upcoming payments at the place you enter. Thus, you have to select the “Cancel My Membership” option. You will be notified when the cancellation of your subscription is confirmed. If you cancel your membership before your next payment date, you will be able to use it until the next payment due date. If you are having difficulty canceling your subscription, you can also cancel your subscription by contacting customer service.

What Should You Do If You Have Been Registered For The Kaplan Live Class But You Can’t Attend It If You Have To Cancel It?

According to Kaplan policy, you will be able to reschedule an online lesson that you signed up for up to 8 days in advance. If the change or cancellation occurs within 8 days, you may have to pay fees such as $20 or $100. In such cases, you can call the call center or send an e-mail to the student support team. By sending an e-mail to contactus@kaplan.com, you will be able to plan the time, date, and place that suits you. If you want to increase or extend your access time for your undergraduate courses, an additional fee may be charged.

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