Justfly Customer Service


Justfly is a company headquartered in Canada. This institution aims to perform the flights of its customers in the best way. The institution where you will encounter many airline opportunities is preferred by many people, as we know Air France does, too. After choosing a certain departure and return date for your journey, you will see many options. Thanks to short information, the institution that offers you your flight ticket quickly has been the preference of everyone for many years. There are many options and advantages for you on the website of the institution, which ensures the best progress of flights with reservations. If you want to get service from this company, you may have questions. You can connect to the support team to find out what you are wondering. In our article, we have presented all communication ways for you. With these communication ways, you will be able to reach customer service and get professional help.

Justfly Call Center

Phone Number

Justfly Phone Number:


Working Hours

7/24 hours

Direct Contact 

After calling the phone number, you can proceed according to the operator’s directions.

Justfly Contact

Customer Service Number

Justfly Customer Service Number:

​  1-800-717-5015

Customer Service Mail Adress


Help Page


Headquarters Address

1521, West Concord Pike, Suite 301, Wilmington, DE, 19803, United States

Corporate Office Phone Number

Justfly Corporate Office Phone Number:

1-(514) 508-7500

Social Media Accounts





Justfly Frequently Asked Questions

Justfly is an institution that offers the best flights to its customers. Offering many alternative options for you, the institution wants to provide you with the best service during your flights. That’s why the company you visit offers you the most affordable flight tickets. If you are looking for an affordable ticket for departure and return, the site will offer you many options. If you want to buy flight tickets from this company, you may have questions. We have created a frequently asked questions section for these questions. In this section, you will be able to encounter many examples of questions and answers. If you still have not found the answer to the questions you are wondering about, you can try the communication ways in our article. You can also have a look at another airline company, Boeing.

Is it Possible to Change a Reservation on Justfly?

You will be billed after purchasing a ticket for a flight on Justfly. Therefore, if you want a change in your holiday arrangement, you will not be certain about this change. Support teams will want to help you with this, but there is no clarity about certainty.

  • You must send a written request to cancel or change your ticket. Your ticket will not be changed until this request reaches the institution. In addition, if you cancel or change your reservation, the institution may charge you a cancellation and change fee. In this case, remember that you have to make the necessary payment.
  • Please contact customer service for detailed information. In this way, you can learn the details about the change or cancellation.

Do You Have Baggage Allowance While Traveling?

Airline baggage policies vary. Therefore, you should have detailed information about the rights of airlines. Justfly institutions will provide you with detailed information about what you can take with you on the plane tickets they provide.

Is It Possible To Make Additional Arrangements Besides Booking Your Flights?

Justfly institutions allow you to make additional edits. As a flexible institution, Justfly offers you services such as chauffeurs, luxury holidays, hotels, private jets, yachts, luxury car rentals. You can review many alternatives on Justfly’s site. You can choose the most suitable ones from the opportunities prepared for you. In this way, you will have arranged every detail about your holiday thanks to Justfly. For detailed information, visit the official site.

  • In addition, Justfly institutions arrange travel insurance for the disabled. In this way, it facilitates their travels by providing special assistance for the disabled.

Are Additional Fees Charged for Flights With a Credit Card?

You will not be charged an additional transaction fee for your flight ticket purchases at Justfly institutions. You only pay for the services and tickets you want.

How Do You Check-in For Your Flights?

You can use the online or airline mobile application to check in. If you are going to check in online, please note that opening hours will vary. Check-in times vary by airline. Therefore, please call customer service to make sure of these hours and to make a successful check-in. In this way, you will be able to successfully check in.

How to Track and Update Flight Details?

If you want to track your reservation and flight details, visit Justfly’s website. On the site, you will see the necessary documents and details. If you need help in this regard, you can see detailed information on the site. Reach the authorized persons by trying the communication ways in our article.

Why Should You Book With Justfly?

Justfly wants to offer you the best service and the most affordable prices. Therefore, you can reach the customer service of the institution and ask them to provide you with the best service. The customer teams that will contact you are people with professional experience. In this way, they want to provide you with the best service and support on your trip. When you contact Justfly, all services will be provided to you, from where you will stay.

  • On the Justfly site, you will be offered many booking opportunities at very affordable prices. The institution has contracts with many institutions at affordable prices thanks to its luxury travel experts. In this way, chauffeur-driven cars, luxury hotels, and many excursion opportunities will be arranged for you. You are offered the best travel opportunities with its professional team in organizing.
  • In addition, there are central offices in London for those who want to make their reservations from the offices. Professional support teams will be waiting for you in these offices.

What are the Check-in and Check-out Times in Hotels?

If you want information about hotel check-in and check-out times, here are the details:

  • It is appropriate to check in until 15.00 in the afternoon to check in to the hotel rooms. Apart from that, check-out times vary between 11 and 12.30. In addition, hotels will provide you with many opportunities and advantages outside these hours. Hotels offer luggage and changing facilities for guests to use. You can contact the institution for detailed information on these issues. In this way, you can have detailed information about the hotels you will stay in.
  • Also, if you want early check-in or late check-out for your hotels, please do not forget that you should inform them at the time of booking. Your ticket will be arranged following these demands. Thus, you will be charged a service fee for these extra requests.

How Can You Make a Flight Transfer Reservation?

The institution that tries to give you the best service during your journey will evaluate your requests. You will need to specify your wishes in detail to the institution that will contact you about transfer options. Therefore, do not forget that you should contact the support team to get detailed information about this issue. In this way, you can talk to the authorities about the transfer conditions and learn the details.

What Should You Take With You After Arranging Your Airport Transfers?

A confirmation e-mail will be sent to you for your airport transfers. Therefore, do not forget that you need to take a copy of the confirmation e-mail that will be sent to you. Thus, if you cannot access your digital approval while you are abroad, you will be able to use this document. If you encounter any problems, you should call the institution’s teams. This way they will help you.

Do Your Transfers Wait For You At The Airport?

If you have requested a transfer arrangement and just fly has arranged it for you, these transfers will be waiting for you in the concourse. If you are making a group transfer or making a private transfer, they will hold a card for you. With this card, you can access your transfers.

  • For passengers traveling in Business class, chauffeured transfers may be included in the flight ticket. In this case, you can go to the airline authorities and ask for help with your transfers.

What Details Should You Get If You Have Rented a Car With Your Flight?

You may have made a reservation for private car rental thanks to Justfly. In this regard, the authorities of the institution will give you all the documents. They will also arrange your reservation for the maintenance rental company. All information about these issues will be shared with you in detail. So don’t forget to take your driver’s license with you.

Does Your Information Stay Safe When Booking With Justfly Institutions?

All your information will stay safe when you book with Justfly. Justfly institutions have many policies to protect your privacy. It complies with the Data Protection Act to protect your data. The institution that protects your information in the best way offers its privacy policy to provide you with detailed information on this subject. You can learn about the subject by reviewing the privacy policy.

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