Goldman Sachs Customer Service

Goldman Sachs is a multinational investment bank and financial services company that has been in operation for over 150 years. The company offers a wide range of financial products and services, including investment banking, securities, and investment management. One of the most important aspects of Goldman Sachs’ operations is its customer service department, which is responsible for assisting clients with their financial needs.

To contact Goldman Sachs customer service, clients can call the appropriate number listed on the company’s website. For example, those who require immediate attention can reach out to the company’s Broker/Dealer line at 800.292.4726. Independents and RIAs can contact the company at 866.473.8637, while those who require retirement services can call 800.559.9778. Goldman Sachs’ customer service representatives are available Monday through Friday from 10:00 am to 5:00 pm (CST).

Goldman Sachs’ customer service department is known for its knowledgeable and professional representatives who are dedicated to assisting clients with their financial needs. Clients can also chat with customer service representatives online or mail their check to the correct address. Additionally, Goldman Sachs offers online banking services through its Marcus by Goldman Sachs® brand, which allows clients to manage their accounts from their desktop or mobile device at any time.

Services Offered

Goldman Sachs offers a range of financial services to its customers, including Marcus by Goldman Sachs, Goldman Sachs Bank USA, and Securities and Investment Services.

Marcus by Goldman Sachs

Marcus by Goldman Sachs is a digital banking platform that provides customers with savings accounts, CDs, personal loans, and MarcusPay. Customers can also access financial insights and tools to help them manage their finances. Marcus by Goldman Sachs offers competitive interest rates, with no fees or minimum balance requirements.

Customers can contact Marcus by Goldman Sachs by calling the toll-free number 1-855-730-7283. The customer service team is available 24 hours a day, seven days a week.

Goldman Sachs Bank USA

Goldman Sachs Bank USA offers deposit products, including high-yield savings accounts, certificates of deposit, and personal loans. The bank also offers custody and clearing services, as well as diversified portfolio management services.

Customers can contact Goldman Sachs Bank USA by calling the toll-free number 1-877-255-5923. The customer service team is available from Monday to Friday, from 8 am to 10 pm ET, and on weekends from 9 am to 7 pm ET.

Securities and Investment Services

Goldman Sachs offers securities and investment services through its SEC-registered broker-dealer and investment adviser, Goldman Sachs & Co. LLC. The firm is a member of FINRA and SIPC and uses Apex Clearing Corporation for custody and clearing services.

Customers can contact Goldman Sachs & Co. LLC by calling the toll-free number 1-800-777-7777. The customer service team is available from Monday to Friday, from 8 am to 8 pm ET.

Goldman Sachs prides itself on providing exceptional customer service to its clients. The company’s customer service representatives are knowledgeable and can assist customers with a range of financial needs.

Contacting Goldman Sachs Customer Service

Goldman Sachs offers several ways to contact their customer service team. Customers can reach out to them via phone, email, or mail. The customer service number for Goldman Sachs is 1-212-902-0300.

Via Phone

Customers can contact Goldman Sachs customer service team by phone. The phone numbers for different departments are listed below:

• Broker/Dealer: 800.292.4726
• Independents/RIAs: 866.473.8637
• Retirement Services: 800.559.9778

The customer service team is available from Monday to Friday, 10:00 am to 5:00 pm CST. Customers can call the appropriate number to get their queries resolved.

Via Mail

Customers can send their queries and complaints to Goldman Sachs customer service team via mail. They can send their mail to the following address:

Goldman Sachs & Co. LLC, 200 West Street, New York, NY 10282

Customers should mention their account number and contact details in the mail to help the customer service team resolve their queries efficiently.

In conclusion, Goldman Sachs offers multiple ways for its customers to contact their customer service team. Customers can call, email, or send mail to get their queries resolved. The customer service team is available during business hours to help customers with their concerns.

Online Platforms for Customer Service

Goldman Sachs is committed to providing excellent customer service to its clients. They offer various online platforms to make it easier for customers to manage their accounts and get assistance.

Marcus Online Savings Account

Customers with a Marcus Online Savings Account can manage their account online 24/7. They can access their account from their desktop or mobile device and schedule electronic fund transfers (ACH transfers) at any time. The platform also provides customers with access to customer care from Goldman Sachs’ dedicated US-based Contact Center, which is open 7 days a week. Customers can call the toll-free number 1-855-730-7283 for assistance.

The Marcus Online Savings Account also offers a Frequently Asked Questions (FAQ) section, which provides answers to common questions about the account, such as how to open an account, how to transfer funds, and how to view account statements. Customers can also send secure messages to the Marcus support team through the online platform.

Goldman Sachs App

Goldman Sachs has a mobile app that customers can use to manage their accounts and get assistance. The app is available for download on the App Store and Google Play. Customers can use the app to view their account balances, transfer funds, and make payments.

The app also provides customers with access to customer care from Goldman Sachs’ dedicated US-based Contact Center. Customers can call the toll-free number 1-855-730-7283 for assistance. The app also has a chat feature that allows customers to send secure messages to the Goldman Sachs support team.

In conclusion, Goldman Sachs offers various online platforms for customer service, making it easier for customers to manage their accounts and get assistance. The Marcus Online Savings Account and the Goldman Sachs App provide customers with access to customer care from Goldman Sachs’ dedicated US-based Contact Center, as well as other helpful features.

Account Management and Financial Products

Goldman Sachs offers a range of financial products and services to its clients. They provide personal loans, credit cards, savings accounts, and certificates of deposit (CDs) through their online platform Marcus. Customers can also access business loans and lines of credit, as well as retirement planning services through Goldman Sachs Asset Management (GSAM).

Account management is made easy with Goldman Sachs’ online platform. Customers can access their account information, make transfers, and view transaction history through the Marcus app or website. The minimum deposit to open a savings account is $1, and there are no monthly maintenance fees or account balance requirements.

Goldman Sachs’ personal loans are unsecured and have fixed interest rates, making it easy for customers to budget their repayments. Customers can borrow up to $40,000 with terms ranging from 36 to 72 months. The loan application process is entirely online, and customers can receive their funds within five days of approval.

Goldman Sachs also offers credit cards with no annual fees and competitive rewards programs. Customers can earn cashback on purchases and redeem rewards for statement credits, gift cards, and merchandise. The credit card application process is straightforward, and customers can receive a decision within minutes.

Institutions and institutional clients can access a range of financial products and services through Goldman Sachs’ Investment Management Division. GSAM offers customized investment solutions, including portfolio management, risk management, and alternative investments. Clients can also access retirement planning services, including 401(k) plans and pension plans.

Goldman Sachs’ customer service team is available to assist customers with any questions or concerns they may have. Customers can reach the team by phone or email, and the customer service number is provided on the Marcus website. The team is knowledgeable and confident in their ability to assist customers with their financial needs.

Regulatory and Legal Information

Goldman Sachs is committed to complying with all applicable laws and regulations to ensure that its customers receive the highest level of service and protection. As a member of the Federal Deposit Insurance Corporation (FDIC), Marcus by Goldman Sachs offers FDIC insurance coverage to its customers. This means that deposits are insured up to the maximum amount allowed by law.

To ensure transparency, Goldman Sachs provides regulatory and legal information to its customers. Customers can review prospectuses filed with the Securities Exchange Commission (SEC) online from the EDGAR Archives. For legal reasons, Goldman Sachs may not be able to send prospectuses to persons outside the United States.

Goldman Sachs & Co. LLC is the creditor contact for Marcus by Goldman Sachs. Customers can contact Goldman Sachs & Co. LLC at 200 West Street, 29th Floor or by calling the customer service number at 1-201-793-5170.

Goldman Sachs Asset Management provides various services to its customers, including retirement services. Customers can contact Goldman Sachs Asset Management at the appropriate number below for more information:

• Broker/Dealer: 800.292.4726
• Independents/RIAs: 866.473.8637
• Retirement Services: 800.559.9778

Goldman Sachs Funds has different mailing addresses for different types of clients. Customers can contact Goldman Sachs Funds at the appropriate mailing address below:

• Class A, C & IR: Goldman Sachs Funds, P.O. Box 219711, Kansas City, MO 64121
• Institutional & Service: Goldman Sachs Funds, P.O. Box 06050, Chicago, IL 60606

Goldman Sachs is also registered with the Nationwide Mortgage Licensing System (NMLS). Customers can find Goldman Sachs’ NMLS ID and other information on the NMLS Consumer Access website.

Goldman Sachs is committed to providing its customers with the highest level of service and protection. Customers can contact Goldman Sachs at any time with questions or concerns.

Investment Risks and Disclosures

Investing in securities involves risks that may result in profit or loss. Past performance is not indicative of future results, and investment outcomes may vary. Therefore, potential investors should carefully consider their investment objectives, financial situation, and risk tolerance before investing.

Goldman Sachs Asset Management provides forward-looking statements and projections that are based on assumptions and expectations that may not be realized. Hypothetical performance results may not reflect actual performance and do not guarantee future results.

Goldman Sachs Asset Management may engage in solicitation activities and offer investment products and services to potential investors. However, it is important to note that full disclosures of risks, fees, and expenses are provided to investors before investing.

Investors should be aware that projections and forward-looking statements are not guarantees of future results. They may contain assumptions, estimates, and other forward-looking statements that are subject to change without notice.

Goldman Sachs Asset Management encourages investors to review all information provided and seek professional advice before making any investment decisions. The company provides a customer service number for investors who have questions or concerns about their investments.

Frequently Asked Questions

Goldman Sachs is committed to providing excellent customer service to their clients. Here are some frequently asked questions about their customer service:

What is the phone number for Goldman Sachs Apple card?

Goldman Sachs Apple card customer service can be reached at 1-877-255-5923.

How do I contact Goldman Sachs?

Goldman Sachs customer service can be reached by phone at 1-800-621-2550. They also have a contact form on their website where customers can submit inquiries.

What are the customer service hours for Marcus by Goldman Sachs?

Marcus by Goldman Sachs customer service is available 24/7. Customers can call them at 1-855-730-7283.

What is the email address for Goldman Sachs customer service?

Goldman Sachs does not provide an email address for customer service inquiries. However, customers can submit inquiries through the contact form on their website.

What are the job opportunities in Goldman Sachs customer service?

Goldman Sachs offers a variety of job opportunities in customer service, including customer service representatives and customer service managers. Interested candidates can find job listings on their website.

What are the customer service hours for Goldman Sachs credit card?

Goldman Sachs credit card customer service is available 24/7. Customers can call them at 1-888-567-8688.

Goldman Sachs is dedicated to providing exceptional customer service to their clients. Customers can contact them through various channels and can expect prompt and knowledgeable assistance from their customer service representatives.