Duane Reade is a popular pharmacy chain located primarily in New York. Known for offering a wide range of health and wellness products, Duane Reade provides convenient access to essential services like prescription refills, health advice, and everyday goods. As part of the Walgreens family, they benefit from shared resources and competitive pricing.
For those in New York, Duane Reade serves as a go-to spot for many daily needs. Whether grabbing a quick snack or picking up a prescription, their locations are strategically placed to ensure convenience for residents and visitors alike. With the backing of Walgreens, customers can expect innovative health solutions and customer service.
Need assistance or have questions about services? Call Duane Reade’s contact number through the Walgreens support at 1-800-WALGREENS (1-800-925-4733). This number connects you directly to customer service who can help with any inquiries regarding services or products offered at Duane Reade locations.
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Duane Reade Overview
Duane Reade is a well-known chain of pharmacy and convenience stores based in New York City. It became part of Walgreens Boots Alliance, which helped expand its reach. Let’s explore its history and integration.
History and Background
Duane Reade Inc. started in 1960 with its first store on Broadway in Manhattan. Named after two downtown streets, it quickly grew due to its convenient locations and wide range of products.
As a pharmacy and convenience store, it catered to busy city residents with medications, health products, and everyday essentials. Over the decades, it became a leading chain in New York, trusted for its reliability and diverse offerings.
Walgreens Boots Alliance Integration
In 2010, Walgreens Boots Alliance acquired Duane Reade. This integration allowed Duane Reade to enhance its services and product offerings.
The partnership meant improved supply chain management, expanded product availability, and increased focus on customer service. Despite the acquisition, Duane Reade maintained its unique brand identity while benefiting from Walgreens’ resources and network.
This allowed it to enhance customer experience through better access to health services and products, both for residents and visitors in New York City.
Pharmacy Services
Pharmacy services at Duane Reade include several key offerings that are essential to community health. These services provide support for managing medications, preparing and dispensing medicines, and tailoring specific medicinal needs through compounding.
Medicinal Preparations and Dispensing
Licensed pharmacists at Duane Reade are responsible for preparing and dispensing medications. They ensure each prescription is accurately filled, considering the proper dosage and instructions. The pharmacists also verify drug interactions and allergies to ensure patient safety. Their role includes providing advice on medication usage and educating customers about side effects. They use modern technology to streamline the dispensing process, which improves efficiency and helps reduce the chances of errors in medication distribution.
Compounding Services
Compounding at Duane Reade is offered for patients with unique medicinal requirements that commercial medicines do not meet. The pharmacists create tailor-made solutions by adjusting the form, flavor, or dosage of medications. This service is particularly useful for individuals who might have allergies to certain ingredients, need a different strength, or require a liquid form of a medication. Compounding ensures personalized care and satisfaction for customers who need non-standard formulations, providing a vital service to meet specific healthcare needs.
Prescription Drug Management
Duane Reade offers comprehensive prescription drug management to assist patients in maintaining their medication schedules and improving adherence. Pharmacists help by conducting regular medication reviews and offering consultations to discuss any concerns or challenges. With this service, patients receive support in managing refills, understanding drug side effects, and coordinating medications from different healthcare providers. This proactive approach helps prevent complications and ensures optimal therapeutic outcomes for patients, enhancing overall health management.
Pharmaceutical Care and Support
Duane Reade offers a range of pharmaceutical care services focused on wellness and support. Services include health screenings and the provision of durable medical equipment to assist customers with their health needs.
Wellness and Health Screenings
Duane Reade provides health screenings to help customers monitor their well-being. These include blood pressure checks, cholesterol screenings, and blood glucose monitoring. These services are essential for early detection and management of health issues.
Pharmacists at Duane Reade are trained to offer advice on results and potential next steps. Screenings are often available without appointments, making them accessible to many individuals. Regular health check-ups can lead to better management of chronic conditions.
Durable Medical Equipment
Duane Reade supplies durable medical equipment to support patients’ home healthcare needs. Items available include blood glucose monitors, wheelchairs, and home oxygen equipment. This equipment is essential for those with specific medical conditions requiring ongoing support.
Healthcare providers at Duane Reade assist customers in selecting the right equipment for their needs. They ensure that customers understand how to use the equipment safely and effectively. This support makes it easier for patients to manage their conditions independently, promoting better health outcomes.
Insurance and Health Plans
Duane Reade accepts various insurance and health plans, allowing many customers access to their services. These plans include PPO and EPO, as well as Medicare and vision coverage options.
PPO and EPO Plans
Duane Reade partners with multiple insurance providers to offer Preferred Provider Organization (PPO) and Exclusive Provider Organization (EPO) plans. Customers with PPO plans have the flexibility to choose from a wider network of doctors and healthcare providers without referrals.
EPO plans typically require members to use a network of doctors. These plans often have lower premiums compared to PPOs, but with limited choices. Duane Reade’s terms might vary based on the insurance company, so it’s advisable for customers to confirm details with their provider.
Medicare and Vision Coverage
For those with Medicare, Duane Reade offers services that cater to eligible individuals, providing access to essential medications and healthcare products. Many stores accept Medicare Part D plans, which cover prescription drugs, allowing customers to obtain necessary medication at reduced out-of-pocket costs.
Duane Reade also provides vision coverage options. This can include basic eye exams and discounts on eyewear for plans that cover vision care. Customers should check their specific vision plan details and coverage to understand the exact benefits available at Duane Reade locations.
Corporate and Customer Information
Duane Reade provides a variety of contact options for corporate and customer inquiries. Key details include the corporate office contact and customer support services available.
Corporate Office Contact Details
The corporate office for Duane Reade, a subsidiary of Walgreens, is located in Manhattan, New York. The company maintains its headquarters at this location, handling executive operations and strategic planning.
For direct communication, the main contact number is (212) 273-5700. This line connects callers with administrative offices, offering assistance with corporate matters or business-related inquiries.
The corporate office manages areas such as marketing, human resources, and financial operations. Additionally, these offices support collaboration across Walgreens Boots Alliance, ensuring alignment with overarching business objectives.
Customer Support Services
Duane Reade provides customer support designed to handle various inquiries about products and services. For assistance, customers can contact the customer support team at 1-800-WALGREENS (1-800-925-4733).
Operating in-line with Walgreens standards, the team offers help with pharmacy services, store locations, and general questions. They ensure quality service and address customer needs promptly.
Customer support can be accessed through phone, online portals, or in-person at store locations. This provides flexibility and convenience, ensuring customer satisfaction and engagement with the brand for any service or product-related queries.
Professional Information
Duane Reade has significant professional data that includes key identifiers and classifications. This information aids in its identification within the healthcare system.
NPI Registry and Profile
Duane Reade’s professional information includes its listing in the NPI Registry, which stands for National Provider Identifier. The NPI Profile helps in uniquely identifying healthcare providers in the U.S. The NPI Number is a 10-digit identifier, crucial for billing and administrative purposes. Authorized Officials associated with Duane Reade ensure all data submitted is accurate and compliant with regulations. The profile includes basic provider information, such as location and contact details, facilitating effective communication and coordination within the healthcare network.
Taxonomy Codes and Descriptions
Duane Reade’s professional classification involves Taxonomy Codes. These codes represent a provider’s specialty, categorizing them accurately for records and billing. Each code corresponds to a Taxonomy Description, which highlights the specific services offered. This categorization assists insurance companies in determining coverage and payments. By using appropriate codes, Duane Reade maintains organized and precise records. The accurate description attached to the taxonomy enhances transparency, allowing better understanding for both providers and patients regarding available services.
Locations and Accessibility
Duane Reade is widely recognized in New York for its extensive network of stores. They serve many neighborhoods, providing easy access to pharmaceuticals and daily essentials. Additionally, Duane Reade pharmacies ensure compliance with health regulations, which is essential for the operation of its labs.
Store Locales in Brooklyn and Beyond
In Brooklyn, Duane Reade has several convenient locations that cater to the diverse and bustling community. These stores are strategically placed to offer easy access to residents across various neighborhoods. Not only do they carry a wide variety of products, but they also offer pharmacy services that include prescriptions, over-the-counter medications, and everyday necessities.
For locations outside of Brooklyn, Duane Reade has established branches throughout New York, expanding its reach and making it a reliable option for people in different boroughs. This network ensures that customers can find a location close to them, providing essential services with minimal travel required. The stores often feature extended hours, further enhancing accessibility.
CLIA Information for Labs
Duane Reade pharmacies have in-store clinics and labs. These labs adhere to strict guidelines. Many labs in these pharmacies are certified under the Clinical Laboratory Improvement Amendments (CLIA). This certification guarantees that the labs meet specific standards. These standards ensure the accuracy, reliability, and timeliness of test results.
The CLIA certification applies to laboratories conducting tests ranging from routine screenings to diagnostic determinations. By maintaining compliance with these standards, Duane Reade ensures that customers receive dependable health services at the highest quality. This focus on regulation adherence supports customer confidence in the health services provided across their locations.