Dressbarn Customer Service

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If you are having trouble finding Dressbarn customer service phone number, Dressbarn contact e-mail address or any other Dressbarn contact information; you are at the right place, you can find all the info you need below. As with Ganz customer service, Dressbarn will provide you with the information you request.

Dressbarn Contact E-Mail Address

If you would like to send an e-mail to Dressbarn, you can use the e-mail address below:

Dressbarn Customer Service Phone Number

You can speak with a Dressbarn customer support representative in person at customer service of Dressbarn by calling the phone numbers for Dressbarn below:

  • Dressbarn Customer Service Number: 1 (800) 373-7722
  • Dressbarn Customer Service Working Hours: 9:00 am to 9:00 pm (EDT) 7 days a week

Dressbarn Mailing Addresses

Corporate Headquarters

12 Greenway Plaza, 11th Floor
Houston, Texas 77046
United States

Dressbarn Social Media Accounts

You can reach Dressbarn on social media by clicking the links below:

Frequently Asked Questions

In addition, you can quickly find the answers to the questions you are wondering about, as in Nordstrom customer service, with the ones we have mentioned in our article.

How can i track my order / delivery?

You can track your Dressbarn order by going to your account:

What is the return policy of Dressbarn?

The policy for online returns is as follows:

  1. The user who receives the products must return them within a maximum of 30 days.
  2. The product to be returned must be unworn, unwashed, and have original tags. Otherwise, the products will not be accepted and will be returned to you.
  3. Products must be returned in their original packaging. Otherwise, the return fee may be lower than the fee you paid while purchasing or the return may not be accepted.
  4. In order not to violate the hygiene rules, Dressbarn does not accept the return of products such as swimwear and face masks.
  5. A $ 10 return transaction fee will be required for manual return transactions performed without using Dressbarn’s own return portals.

If you want to change or return the product you purchased, you can click here, where you will be able to make your return record in a short time using ZIP code or product number. After logging in via the link above, you have two different options to return and ship the products to Dressbarn.

  1. Happy Returns Locations: If you wish, you can review the Happy Returns location options and take the products to these bars and perform the shipping process free of charge.
  2. Shipping: If you wish, you can send your products via mail. For this, you need to create a record here in Happy Returns again. When you choose this method, the shipping fee is $ 6.99. Don’t forget to complete important details such as labels during the shipping process.

What is Dressbarn Gift Card? 

Dressbarn gift card is a digital product that you can add to your cart and purchase just like buying a normal product. You can request balances of $ 25, 50, 100, 125, 250, or $ 500 when purchasing this product. You can use the balances you have created for all categories within the Dressbarn site. The product is not sent by mail. The product is available digitally only. If you want to buy the product immediately, you can click here.

Why was my gift card not applied?

If you have a gift card from the Dressbarn but you have noticed that this gift card does not work even though you entered the required ID, your gift card may have expired. The brand’s payment system currently does not accept gift cards purchased before January 2020. Therefore, if you have an extra balance that you haven’t spent yet in your gift card, you can contact Dressbarn. For those who experience this type of problem, Dressbarn offers $ 25 store credit. This store credit is valid on all product categories offered by credit Dressbarn. If you wish, you can call 1 (800) 373-7722 to indicate your requests and suggestions regarding this matter and to convey your complaints.

What are the shipping options offered by Dressbarn?

When you choose Dressbarn for your online shopping, you have the chance to benefit from more than one shipping option. These shipping options and the specified fees for these options are as follows:

  1. If your shopping on the site is between $ 0 and $ 74.99, your products can be sent to you with standard shipping. In this case, the fee will be $ 6.99 for shipping. In this method, products are delivered to you within 3-5 business days.
  2. If your shopping on your site is over $ 75, there is no standard shipping fee. You can easily receive your products within 3 to 5 days.
  3. If you want to receive your products with the expedited shipping option, there is no free shipping campaign. You can purchase this service for $ 21.50. In this way, your products will be delivered to you within 2 business days.
  4. Dressbarn also makes international shopping possible. When you want to shop from outside the USA, the standard shipping price is set at $ 25 for orders between 0 and 149.99 Dollars.
  5. When your order amount is 150 USD or more in your international purchases, you can benefit from standard shipping free of charge.
  6. There is no fast shipping option for international shopping.

What do I do if something in my order is damaged or missing? 

Dressbarn has a very attentive packaging and shipping agreement so that the products can reach you without any damage and problems. However, if you encounter such a situation, you should first contact the Dressbarn Customer Support Agent. If you give the company a report on the subject within 30 days, the company will send you a new product.

On which days Dressbarn is Warehouse closed? 

The days when the Dressbarn does not deliver shipment and is closed can be listed as follows:

  1. New Year’s Day
  2. Labor Day
  3. Thanksgiving Day
  4. Christmas day
  5. Memorial Day

What does the Dressbarn sell?

Dressbarn sells many different products in different categories such as clothing, dresses, accessories, plus size . The product variety of the brand, especially in the dress category, is extremely high. In addition, in the clothes category, it is possible to benefit from a very wide collection from blouses to knitwear, tops to jackets.

What is the Free Mask Campaign of Dressbarn? 

You can use the FREEMASK code if your purchases from Dressbarn are over $ 30. In this way, when sending your products, an additional free mask will be sent to you as a gift. You can use this code more than once.

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