Delta Faucet is a well-known brand in the home improvement industry, specializing in kitchen and bathroom faucets, showerheads, and other plumbing fixtures. With a reputation for quality and durability, it’s no surprise that many homeowners choose Delta products for their homes. However, even the best products can sometimes require customer service, and Delta Faucet is no exception.
When it comes to customer service, Delta Faucet offers a variety of resources to help customers with any questions or concerns they may have. Customers can contact Delta Faucet via email, phone, or chat, and can also find helpful information on the company’s website. Whether you’re looking for information about product warranties, installation instructions, or troubleshooting tips, Delta Faucet’s customer service team is available to assist you.
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How to Contact Delta Faucet Customer Service
If you need assistance with your Delta Faucet product, there are several ways to contact Delta Faucet’s customer service team. Delta Faucet offers support through email, phone, and online chat.
To contact Delta Faucet’s customer service team via email, visit their “Contact Us” page on their website. From there, you can fill out a form to send a message to their support team. They typically respond to emails within 24-48 business hours.
If you prefer to speak with a representative directly, you can call Delta Faucet’s help line at 1-800-345-DELTA (3358). Their support team is available Monday through Friday from 8 a.m. to 8 p.m. EST and Saturday from 9 a.m. to 6 p.m. EST.
Alternatively, you can also chat with a Delta Faucet representative online. To do so, click the red “Chat With Us” button at the bottom of their website. You will be prompted to provide some information about your issue before being connected with a representative.
Before contacting Delta Faucet’s customer service team, it may be helpful to have some information on hand. This includes the model number of your product, as well as any relevant order or warranty information.
Overall, Delta Faucet’s customer service team is knowledgeable and ready to assist with any questions or concerns you may have.
When customers encounter issues with their Delta faucets, they can reach out to the Delta Help Line for assistance. The Delta Help Line is available from Monday to Friday, 8 a.m. to 8 p.m. EST, and on Saturdays from 9 a.m. to 6 p.m. EST. The Delta Help Line can be reached by calling 1-800-345-DELTA (3358).
When calling the Delta Help Line, customers should be prepared to provide their product model number and a detailed description of the issue they are experiencing. This information will help the Delta customer service representative to identify the problem and provide an appropriate solution.
Customers can also use the Delta Help Line to order replacement parts or accessories for their Delta faucets. The customer service representative can help customers to identify the specific part or accessory they need and provide information on pricing and availability.
In addition to phone support, customers can also find helpful information on the Delta website. The Delta Help Center offers articles and how-to videos on common support topics such as installation and product technology. Customers can also use the website to identify their product model number and find the parts they need to fix an issue.
Overall, the Delta Help Line is a valuable resource for customers experiencing issues with their Delta faucets. By providing detailed information and working with the customer service representative, customers can quickly and efficiently resolve any problems they may encounter.
Using the Contact Us Form
Delta Faucet offers an online Contact Us form that customers can use to get in touch with their support team. This form can be accessed from the company’s website and is a convenient way to get assistance with any issues or questions you may have.
To use the Contact Us form, simply fill out the required fields with your name, email address, phone number, and a brief message describing your issue or question. You can also provide additional information such as the product model number or part number if applicable.
Once you have submitted your message, you will receive an automated confirmation email from Delta Faucet. A member of their support team will then review your message and respond as soon as possible.
It is important to note that response times may vary depending on the volume of messages they receive. However, Delta Faucet strives to respond to all inquiries in a timely manner and provide helpful and knowledgeable assistance to their customers.
Overall, the Contact Us form is a simple and effective way to get in touch with Delta Faucet’s customer service team. Whether you have a question about a product or need help with an issue, their support team is ready to assist you.
Additional Resources and Support
Delta Faucet is committed to providing the best customer service possible. In addition to the Help Center and Contact Us Center, there are other resources available to customers who need additional support.
Warranty Information
Delta Faucet offers a limited lifetime warranty on its products. This warranty covers defects in material and workmanship under normal use and service. If a defect is found, Delta Faucet will replace or repair the product free of charge. For more information on Delta Faucet’s warranty, customers can visit the Warranty Information page on the company’s website.
Product Catalogs
Delta Faucet offers a wide range of products for the kitchen and bathroom. Customers can download product catalogs and brochures from the company’s website to learn more about the products available. The catalogs include detailed information about each product, including specifications, features, and pricing.
Find Parts & Identify Your Product
If a customer needs to find replacement parts for their Delta Faucet product, they can use the Find Parts & Identify Your Product tool on the company’s website. This tool allows customers to search for parts by model number or product type. It also provides information about how to identify the model number of a product.
Customer Service & Parts
Delta Faucet has a dedicated customer service team that is available to assist customers with any questions or concerns they may have. Customers can contact Delta Faucet’s customer service team by phone or email. The company also offers a parts replacement service for customers who need to replace a part on their Delta Faucet product.
Overall, Delta Faucet provides a variety of resources and support options to ensure that customers have a positive experience with their products. From warranty information to customer service and parts replacement, Delta Faucet is committed to providing the best possible support to its customers.
About Delta Faucet Company
Delta Faucet Company is a leading innovator in the plumbing industry, providing high-quality faucets, showerheads, and other plumbing fixtures. The company was founded in 1954 and is headquartered in Indianapolis, Indiana. Delta Faucet Company is a subsidiary of Masco Corporation, a Fortune 500 company.
Delta Faucet Company is committed to providing exceptional customer service. The company has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for phone support. Customers can also reach Delta Faucet Company through email, chat, or by filling out a contact form on their website.
Delta Faucet Company is known for its innovative products and technologies. The company offers a wide range of products, including touchless faucets, smart shower systems, and water-saving technologies. Delta Faucet Company is also committed to sustainability, offering products that are WaterSense certified and using eco-friendly materials in their manufacturing processes.
Delta Faucet Company provides a comprehensive warranty on its products, ensuring that customers are satisfied with their purchases. The company also offers product registration, allowing customers to keep track of their purchases and receive important updates and information.
Overall, Delta Faucet Company is a reliable and trustworthy company that is dedicated to providing high-quality plumbing fixtures and exceptional customer service.
About Delta Faucet Company
Delta Faucet Company is a leading innovator in the plumbing industry, providing high-quality faucets, showerheads, and other plumbing fixtures. The company was founded in 1954 and is headquartered in Indianapolis, Indiana. Delta Faucet Company is a subsidiary of Masco Corporation, a Fortune 500 company.
Delta Faucet Company is committed to providing exceptional customer service. The company has been recognized by J.D. Power for providing “An Outstanding Customer Service Experience” for phone support. Customers can also reach Delta Faucet Company through email, chat, or by filling out a contact form on their website.
Delta Faucet Company is known for its innovative products and technologies. The company offers a wide range of products, including touchless faucets, smart shower systems, and water-saving technologies. Delta Faucet Company is also committed to sustainability, offering products that are WaterSense certified and using eco-friendly materials in their manufacturing processes.
Delta Faucet Company provides a comprehensive warranty on its products, ensuring that customers are satisfied with their purchases. The company also offers product registration, allowing customers to keep track of their purchases and receive important updates and information.
Overall, Delta Faucet Company is a reliable and trustworthy company that is dedicated to providing high-quality plumbing fixtures and exceptional customer service.
Frequently Asked Questions
What is the warranty on Delta faucets?
Delta faucets come with a limited lifetime warranty for the original purchaser. The warranty covers defects in materials and workmanship under normal use and service. Electronic parts and batteries have a 5-year warranty, while commercial products have a 5-year warranty.
How do I identify the model of my Delta faucet?
The model number of a Delta faucet can usually be found on the faucet itself, on the packaging, or in the installation instructions. If you have trouble finding the model number, you can contact Delta’s customer service for assistance.
What is Delta’s customer service phone number?
Delta’s customer service phone number is 1-800-345-3358. The support team is available Monday to Friday from 8 am to 6 pm EST and on Saturdays from 9 am to 6 pm EST.
Are Delta faucets made in the USA?
Delta faucets are manufactured in various locations around the world, including the United States, China, and Mexico. However, Delta is committed to using domestic and global components to produce high-quality products.
Where can I purchase Delta faucets?
Delta faucets can be purchased from a variety of retailers, including home improvement stores, plumbing supply stores, and online retailers. Some popular options include Home Depot, Lowe’s, and Amazon.
What are some common issues with Delta faucets?
Some common issues with Delta faucets include leaks, low water pressure, and malfunctioning handles or sprayers. These issues can often be resolved with simple repairs or replacement parts, but if you need assistance, Delta’s customer service team can help.