Caterpillar Customer Service

Frequently Asked Questions

Caterpillar, which is in the automotive and gas sector, achieves success just like General Motors, which has achieved professionalism in customer service.

How to make engine warranty registration on Caterpillar?

You can make engine warranty registration by clicking the link below:

• Caterpillar Engine Warranty Registration

How can i find nearest Caterpillar dealer to me?

You can use Caterpillar Dealer Locator tool to see a list of Caterpillar stores near to you.

Does the company repair Cat machines?

Of course. Repair and maintenance of industrial machines with the Cat are carried out by the brand. When you need spare parts for Cat machines and want to perform periodic maintenance of these machines, you can easily contact the company. You also have the option to purchase the spare parts or maintenance tools you need for periodic maintenance online. You can view a large number of parts and buy them right away by clicking here. The following product categories are offered as spare parts:

1. Air conditioning kits
2. Attachments (Augers, Bale Grabs, Bale Spears)
3. Batteries (General Service Line, Miscellaneous, Premium High Output)
4. Belts
5. Cabs (Heating and Air Conditioning, Insulation, Mirrors)
6. Cat Certified Rebuild (Certified Power Train Program)
7. Cylinder Seals (Buffer Seals, Head Seals, Head Wear Rings)
8. Drive Train
9. Electronics
10. Engine Parts (Aftercooler Components, Belts, Pulley and Drive Accessories, Braking System)

What is Cat Certified Power Train Program?

If you want your nearest Cat dealer to rebuild your vehicle’s Power Train system, you can use this program. After this process, you will have the chance to use your vehicle much more powerfully and smoothly. Another service generally preferred by many users is known as the Cat Certified Rebuild Program. You can go to the nearest balance and discuss the details to get information about the fee for this transaction under Cat Insurance.

Generally, parts serviced within the scope of the Certified Power Train Program Basic Engine, Fuel, Oil, and Water Pump
Turbocharger, Governor, Engine Control Module Etc., Transmission and many more. You can click here to contact the dealer immediately after getting more detailed information about this special program. If you want to contact your dealer right now directly, you can click here instead. 

What are Caterpillar Financing Solutions? 

As a brand that manufactures in many different fields, Caterpillar also produces financial solutions. You can apply to the Cat Financial team for Equipment Financing. Find out the details for purchasing a Caterpillar family owned vehicle and for financial assistance in the purchasing process. Here are the financing services:

1. Special Offers: Extensive packages and offers are available for you to benefit from Cat machines, machine parts, free service options, and more.
2. Manage My Account: It may be very difficult for you to deal with industrial management processes. This is much more difficult, especially for someone who is constantly in business processes. That’s why we recommend you to use the online Caterpillar platform called Manage My Account. Thanks to this platform, you can pay bills, check interest paid, calculate early payoff scenarios, print contracts, sign documents. You can click here to use the online tool that allows you to do all this and more.
3. Apply for Financing: You can use online channels to take advantage of the credit application opportunity offered by Caterpillar. Click here and apply now!

Which sectors does Caterpillar serve?

In general, it is possible to say that Caterpillar is actively serving in construction industries, resource industries, and energy and transportation industries. When you write Caterpillar on the Internet, the many sectors that will come across may cause you to be surprised at first. Because the company has active production and marketing in many areas from industrial construction vehicles to shoes. In general, people who want to market workwear, apparel, and gifts can buy Caterpillar branded licensed products in bulk and offer them to their customers. In this context, we recommend that you review the following product types:

1. Cat Cooler,
2. Calendar,
3. Reversible Beanie,
4. Footwear,
5. Toys,
6. Scale Models,
7. Drinkware,
8. Cat Phones.
   Did you know that you can buy entire Caterpillar products on Amazon? Because Amazon does worldwide shipping, you can access these products from anywhere.

Is Cat Footwear belongs to Caterpillar? 

Of course! Launched by Caterpillar, Cat Footwear is extremely popular and used worldwide. Click here to go to the e-commerce page of the brand.

The basic philosophy of footwear produced by the brand can be listed as comfort, convenience, and durability. Therefore, you can see that the products are generally listed as boots, waterproof footwear, slippers, safety toe, pull-on. You will also have the chance to view the tops and outerwear collections on the same website. In these collections, you will benefit from options with security and protection features that can be used especially in hiking and other sportive activities.

1. If you want to connect to Cat Footwear’s customer service, you can click here.
2. Also, call 1 (866) 699-7375 if you want to call them right away.
3. If you want to find the closest Cat Footwear store to you, you can click here.
4. By creating an account, you can start shopping immediately and take advantage of extra advantageous options.
5. Cat Footwear site provides international shipping services.
6. A final note: If you want to track the shipping and order status of a product purchased from Cat Footwear, you can click here immediately.