Buffalo Wild Wings Customer Service

Buffalo Wild Wings is a popular sports bar and restaurant chain that is known for its delicious wings and a wide variety of beers. With over 1,200 locations across the United States, Canada, Mexico, the Philippines, and the United Arab Emirates, Buffalo Wild Wings has become a go-to destination for sports fans and foodies alike.

One of the key aspects that sets Buffalo Wild Wings apart from its competitors is its customer service. The company is committed to delivering legendary experiences for its guests, and this commitment is reflected in its customer service. If you have any questions or concerns about your experience at Buffalo Wild Wings, you can reach out to the company’s customer service team at 1-866-704-0777. The team is available to help you with anything from placing an order to resolving any issues you may have had during your visit.

At Buffalo Wild Wings, customer service is not just a department, it’s a mindset. The company understands that happy customers are the key to success, and it goes above and beyond to ensure that every guest has a positive experience. Whether you’re dining in, ordering takeout, or getting delivery, you can expect top-notch customer service from Buffalo Wild Wings. So if you’re looking for a great meal and exceptional service, look no further than Buffalo Wild Wings.

Customer Service Channels

Buffalo Wild Wings offers multiple channels for customers to reach out for support. The company is committed to delivering legendary experiences for its guests, and its customer service team is always ready to assist with any queries or concerns. Customers can reach out to Buffalo Wild Wings via phone, email, or the website.

Phone Support

Customers can call Buffalo Wild Wings customer service number at +1 800 499 9586 for general information or to make a complaint. The customer service team is available 24/7 to assist with any queries or concerns. Customers can also find additional phone numbers on the Buffalo Wild Wings website.

Website Support

Customers can find answers to frequently asked questions and contact Buffalo Wild Wings customer service via the company’s website. The website provides a contact form for customers to submit their queries or concerns. Customers can also find information on the company’s policies, promotions, and events on the website.

Overall, Buffalo Wild Wings provides a variety of customer service channels for customers to reach out for support. Whether it’s via phone, email, or the website, the company’s customer service team is always ready to assist with any queries or concerns.

Ordering Process

Buffalo Wild Wings offers two main options for ordering: in-restaurant ordering and online ordering. Both options are straightforward and easy to use. If you have any questions or issues with the ordering process, you can contact Buffalo Wild Wings customer service at +1 866 704 0777.

In-restaurant Ordering

In-restaurant ordering is the traditional way of ordering at Buffalo Wild Wings. Customers can choose to either dine in or take out their food. To place an order in-restaurant, follow these steps:

1. Walk up to the front counter and take a look at the menu.
2. Decide what you want to order.
3. Place your order with the cashier.
4. Pay for your order.
5. Wait for your food to be prepared.
6. Enjoy your meal!

Buffalo Wild Wings also offers a variety of payment options for in-restaurant orders. Customers can pay with cash, credit card, or gift card.

Online Ordering

Online ordering is a convenient option for customers who want to skip the line and order from the comfort of their own home. To place an order online, follow these steps:

1. Visit the Buffalo Wild Wings website.
2. Click on the “Order Online” button.
3. Select your location.
4. Browse the menu and add items to your cart.
5. Check out and pay for your order.
6. Wait for your food to be prepared.
7. Pick up your order at the designated location.

Buffalo Wild Wings also offers a mobile app for online ordering. Customers can download the app and order directly from their phone. The app also allows customers to pay using various payment methods, including credit card and gift card.

Overall, ordering from Buffalo Wild Wings is a simple and straightforward process. Whether you choose to order in-restaurant or online, you can expect to receive high-quality food and excellent customer service.

Food and Drinks

Buffalo Wild Wings is known for its delicious food and drinks that are perfect for game day or any occasion. The restaurant offers a wide variety of options, including wings, burgers, salads, and a great selection of beers.

Wings

The wings at Buffalo Wild Wings are a must-try. Customers can choose between bone-in or boneless wings, and there are over 20 different sauces and seasonings to choose from. The restaurant also offers a variety of sizes, ranging from small to party size, making it easy to order the perfect amount for any group.

Sauces

One of the highlights of Buffalo Wild Wings is its extensive selection of sauces and seasonings. From classic options like Buffalo and BBQ to more unique choices like Parmesan Garlic and Mango Habanero, there is something for everyone. The restaurant also offers a helpful chart to help customers choose the right sauce for their taste preferences.

Burgers and Salads

While wings are the star of the menu, Buffalo Wild Wings also offers a variety of burgers and salads. The burgers are made with fresh, never frozen beef and come with a variety of toppings, including bacon, cheese, and avocado. The salads are also a great option for those looking for something lighter, with options like the Southwest Black Bean and the Chicken Caesar.

Beer Selection

Buffalo Wild Wings has a great selection of beers on tap, including both domestic and craft options. Customers can also order beer in a variety of sizes, ranging from a 10oz mini to a 23oz grande. The restaurant also offers a beer list that includes information about each beer, including its style, ABV, and IBU.

For any questions or concerns about the food or drinks at Buffalo Wild Wings, customers can contact the restaurant’s customer service number at +1 866 704 0777.

Buffalo Wild Wings Rewards

Buffalo Wild Wings offers a loyalty program called Blazin’ Rewards that allows customers to earn points for every purchase they make. These points can be redeemed for free food, drinks, and other rewards. Customers can join the program by downloading the Buffalo Wild Wings app or signing up on the website.

Earning Points

Customers earn 100 points for every $10 spent on food and non-alcoholic beverages. They can also earn bonus points by completing certain activities, such as:

• Signing up for Blazin’ Rewards: 50 bonus points
• Completing their first online order: 100 bonus points
• Referring a friend who signs up for Blazin’ Rewards: 100 bonus points

Customers can track their points balance and view available rewards in the app or on the website.

Redeeming Points

Customers can redeem their points for various rewards, including:

• Free food and drinks
• Blazin’ Bonus rewards, which are special offers that can be redeemed for a limited time
• Sweepstakes entries for a chance to win prizes

To redeem points, customers can select the reward they want in the app or on the website and follow the instructions to claim it. Some rewards may have restrictions or expiration dates, so customers should read the terms and conditions carefully before redeeming their points.

If customers have any questions or issues with the Blazin’ Rewards program, they can contact Buffalo Wild Wings customer service at 1-866-704-0777 for assistance.

Handling Complaints

Buffalo Wild Wings takes customer complaints seriously and strives to provide prompt and effective solutions to any issues that may arise. Customers can contact the Buffalo Wild Wings customer service team by phone at 1-866-704-0777 for support with any concerns or complaints.

Complaint Process

When a customer files a complaint, the Buffalo Wild Wings customer service team will work to resolve the issue as quickly as possible. The complaint process typically involves the following steps:

1. Acknowledgment: The customer service team will acknowledge the customer’s complaint and gather any necessary information.
2. Investigation: The team will investigate the complaint to determine the root cause of the issue.
3. Resolution: The team will work with the customer to find a satisfactory resolution to the complaint.
4. Follow-up: The team will follow up with the customer to ensure that the issue has been fully resolved and that the customer is satisfied with the outcome.

Common Complaints

Some of the most common complaints received by Buffalo Wild Wings include poor customer service, long wait times, incorrect orders, and hygiene concerns such as finding hair in food. The restaurant has also been criticized for its high prices and lack of vegetarian options.

To address these complaints, Buffalo Wild Wings has implemented a number of measures to improve customer service and reduce wait times. These include:

• Online Ordering: Customers can now place orders online, reducing the need to wait in line.
• Mobile App: The Buffalo Wild Wings mobile app allows customers to order food and drinks, pay their bill, and earn rewards points.
• Training Programs: Buffalo Wild Wings provides extensive training programs for its staff to ensure that they are able to provide excellent customer service.
• Quality Control: The restaurant has implemented strict quality control measures to ensure that all food is prepared and served in a safe and hygienic manner.

Overall, Buffalo Wild Wings is committed to providing excellent customer service and addressing any complaints in a prompt and effective manner. Customers can contact the customer service team for support with any issues or concerns.

Reviews of Buffalo Wild Wings Customer Service

Buffalo Wild Wings is a popular restaurant chain known for its wings, beer, and sports. However, the quality of customer service can make or break a dining experience. Here are some reviews of Buffalo Wild Wings’ customer service.

One customer who visited the New Center Point location in Colorado Springs was told that their waitress would be out shortly but had to wait a while before being served. Another customer visited the Angola, Indiana location and was disappointed to find that the boneless wings they ordered were made with chick wings instead of chicken wings. These reviews suggest that Buffalo Wild Wings could improve its customer service by ensuring that customers are served promptly and that orders are accurate.

On the other hand, some customers have had positive experiences with Buffalo Wild Wings’ customer service. One customer praised the staff at the Oak Hill location for resolving their complaint in a timely and satisfactory manner. Another customer appreciated the friendly and attentive service they received at the Buffalo, New York location. These reviews suggest that Buffalo Wild Wings has the potential to provide excellent customer service when its staff are well-trained and attentive to customers’ needs.

Overall, reviews of Buffalo Wild Wings’ customer service are mixed. While some customers have had positive experiences, others have been disappointed by slow service or inaccurate orders. If you have a complaint or concern about your experience at Buffalo Wild Wings, you can contact their customer service number at 1-800-499-9586.

Troubleshooting

If you are experiencing any issues with the Buffalo Wild Wings app or website, there are a few troubleshooting steps you can take before contacting customer service.

Forgot Password

If you have forgotten your password, you can easily reset it by following these steps:

1. Go to the login page on the Buffalo Wild Wings website or app.
2. Click on the “Forgot Password” link.
3. Enter the email address associated with your account.
4. Follow the instructions in the password reset email that you receive.

If you do not receive the password reset email, check your spam or junk folder. If you still do not see it, contact customer service for further assistance.

In case you encounter any other issues, you can contact Buffalo Wild Wings customer service at +1 866 704 0777 for assistance.

Frequently Asked Questions

What is Buffalo Wild Wings’ customer service telephone number?

Customers can contact Buffalo Wild Wings’ customer service by phone at 1.877.335.7693.

What are the available customer service hours for Buffalo Wild Wings?

Buffalo Wild Wings’ customer service is available from Monday to Friday, 8:00 AM to 5:00 PM CST.

Does Buffalo Wild Wings have a live chat feature for customer service?

At this time, Buffalo Wild Wings does not offer a live chat feature for customer service.

What is the process for obtaining a refund from Buffalo Wild Wings?

Customers can request a refund from Buffalo Wild Wings by contacting their customer service via phone or email. Refunds are processed on a case-by-case basis.

Is there any information available about Buffalo Wild Wings’ corporate complaint process?

Customers who wish to file a complaint with Buffalo Wild Wings’ corporate office can do so by calling 1-800-499-9586.