Ashley Customer Service

Ashley Furniture is a well-known brand that has been providing quality furniture for over 75 years. The brand is known for its stylish and affordable furniture that can fit any home decor. However, like any other business, Ashley Furniture also has its share of customer service issues. To address these issues, Ashley Furniture has a dedicated customer service team that is available to assist customers with any questions or concerns they may have.

Customers can reach Ashley Furniture’s customer service team through a variety of channels. The most common way to contact customer service is by calling their toll-free number, which is 1-800-477-2222. Customers can also send an email or message through the company’s website. Additionally, Ashley Furniture has a live chat feature that allows customers to chat with a representative in real-time.

Overall, Ashley Furniture’s customer service team is committed to providing excellent service to its customers. Whether it’s answering questions about a product, helping with a warranty claim, or resolving a complaint, the team is always ready to assist. With multiple ways to reach customer service and a team of knowledgeable representatives, Ashley Furniture is dedicated to ensuring customer satisfaction.

Contacting Ashley

If you need to contact Ashley Furniture customer service, you can do so through various methods. The easiest and most convenient way is to call their customer service number at 1-866-436-3393. The customer service representatives are available from Monday to Friday, 7:00 a.m. to 7:00 p.m. central time, and on Saturdays from 7:00 a.m. to 5:00 p.m. central time. They do not operate their customer support line on Sundays.

Alternatively, you can also reach out to Ashley Furniture through their online chat support or by sending an email to their customer service email address. However, it is important to note that the response time for these methods may vary and may not be as fast as calling their customer service number.

If you need to contact Ashley Furniture for warranty information or service, you can do so by contacting them in writing or by calling their customer service number. You can find their contact details on their website or through the search results provided.

It is recommended to have your order number, product details, and any relevant information ready when contacting Ashley Furniture customer service to help expedite the process and ensure that your inquiry is resolved as quickly as possible.

In summary, there are several ways to contact Ashley Furniture customer service, including calling their customer service number, using their online chat support, or sending an email. It is important to have all relevant information ready when contacting them to ensure a quick and efficient resolution to your inquiry.

Purchasing From Ashley

When it comes to purchasing furniture from Ashley, customers have a few options available to them. They can visit one of the many Ashley HomeStore locations across the country, purchase online through the company’s website, or shop through one of the authorized retailers that carry Ashley products.

For those who prefer to shop in-store, Ashley HomeStore locations offer a wide range of furniture and decor options to choose from. Customers can browse the showroom floor and speak with knowledgeable sales associates who can provide guidance and answer any questions they may have. Additionally, customers can take advantage of financing options available in-store to make their purchases more affordable.

For those who prefer to shop online, Ashley’s website offers a convenient way to browse and purchase furniture from the comfort of their own home. The website features a wide variety of products, including furniture, decor, and bedding. Customers can easily filter their search results by category, price range, and style to find the perfect piece for their home. Additionally, the website offers free shipping on select items and financing options to make purchases more affordable.

In terms of financing, Ashley offers a variety of options to help customers make their purchases more affordable. Customers can apply for the Ashley Advantage™ Credit Card, which offers special financing options and exclusive discounts. Additionally, customers can take advantage of the company’s lease-to-own program, which allows them to make payments on their furniture over time.

Overall, purchasing furniture from Ashley is a straightforward process that offers customers a variety of options to choose from. Whether shopping in-store or online, customers can expect to receive knowledgeable assistance and a wide range of financing options to help make their purchases more affordable. For any questions or concerns regarding purchasing from Ashley, customers can contact the company’s customer service number at 1-866-436-3393.

Product Range at Ashley

Ashley is a well-known furniture retailer that offers a wide range of products to customers. From furniture to bedding to appliances, Ashley has something for everyone. Customers can find everything they need to furnish their homes in one convenient location.

Ashley’s furniture collection includes a variety of styles to suit any taste. From modern to traditional to rustic, customers can find the perfect piece to fit their home decor. The furniture selection includes sofas, loveseats, sectionals, chairs, tables, and more. Ashley also offers a wide range of bedroom furniture, including beds, dressers, and nightstands.

In addition to furniture, Ashley also offers a variety of mattresses and bedding options. Customers can choose from a range of mattress types, including memory foam, innerspring, and hybrid. Ashley’s bedding collection includes sheets, comforters, and pillows to complete the perfect sleep experience.

For customers looking to add a touch of style to their home, Ashley offers a selection of rugs and furnishings. The rug collection includes a variety of sizes and styles to fit any room. The furnishings collection includes lamps, wall art, and other decorative items to add the finishing touches to any space.

Lastly, Ashley also offers a selection of appliances to help customers complete their home. The appliance collection includes refrigerators, ranges, dishwashers, and more. With Ashley’s wide range of products, customers can find everything they need to create the perfect home.

Customers can contact Ashley’s customer service team at 1-866-436-3393 for any questions or assistance with their purchases.

Delivery and Shipping

Ashley provides customers with two options for delivery: in-home delivery or shipping via their Ashcomm LLC service. In-home delivery is available for larger items and is carried out by an independently owned and operated Ashley store or a nearby store depending on the final destination. Customers can rest assured that their items will be delivered safely and securely.

For customers who opt for shipping, Ashley’s Ashcomm LLC service ensures that items are delivered to the customer’s doorstep in a timely manner. Customers can track their delivery using the tracking number provided by Ashley. If there are any issues with the delivery, customers can contact Ashley’s customer care team for assistance.

To ensure a smooth delivery process, Ashley recommends that customers prepare their home for the delivery by measuring doorways and hallways to ensure that the item can be brought into the home without any issues. Additionally, customers should clear the path to the delivery location to make it easier for the delivery team to bring in the item.

If customers encounter any issues with the delivery or if they receive an item that is damaged or has a manufacturer’s defect, they can contact Ashley’s customer care team for assistance. The team is available Monday through Friday from 7 a.m. to 7 p.m. (CT) and on Saturday from 7 a.m. to 5:30 p.m. (CT). The team will work with the customer to resolve the issue and ensure that they are satisfied with their purchase.

Overall, Ashley’s delivery and shipping options provide customers with a convenient and reliable way to receive their purchases. With the help of Ashley’s customer care team, customers can rest assured that any issues with the delivery or the item itself will be resolved quickly and efficiently. For any questions or concerns about delivery or shipping, customers can contact Ashley’s customer care team at 866-436-3393.

Order Management

Ashley Furniture’s customer service team is dedicated to ensuring that customers have a smooth and hassle-free experience when it comes to managing their orders. Whether you need to check your order history, cancel an order, or make changes to an existing order, Ashley’s customer service representatives are available to help.

If you need assistance with managing your order, the first step is to contact Ashley’s customer service team by phone at [INSERT CUSTOMER SERVICE NUMBER HERE]. Once you are connected with a representative, they will be happy to assist you with any questions or concerns you may have.

If you need to check your order history, Ashley’s customer service team can help you retrieve information about your past orders. This can be helpful if you need to track down a specific item or if you need to review your purchase history for tax or accounting purposes.

If you need to cancel an order, Ashley’s customer service team can assist you with that as well. However, it is important to note that there may be certain restrictions or fees associated with cancelling an order, depending on the specific circumstances. Be sure to review Ashley’s cancellation policy before making any changes to your order.

In addition to order management, Ashley’s customer service team can also provide assistance with delivery and installation. If you need to schedule a delivery or if you have questions about the delivery process, Ashley’s customer service team can help you navigate the process and ensure that your items arrive on time and in good condition.

Overall, Ashley Furniture’s customer service team is committed to providing customers with the support and assistance they need to manage their orders and ensure a positive shopping experience. Whether you need help with order management, delivery, or installation, Ashley’s customer service representatives are always available to help.

Customer Support and Assistance

Ashley Furniture Industries provides excellent customer support and assistance to its customers. The company has a dedicated customer care team that is available to help customers with their queries and concerns. Customers can contact the customer care team through phone, email, or chat.

To get in touch with Ashley Furniture’s customer care team, customers can call the customer service number at 1-866-436-3393. The customer care team is available from Monday to Friday, 7 a.m. to 7 p.m. (CT) and Saturday, 7 a.m. to 5:30 p.m. (CT). Customers can also send an email or chat with a customer care representative online.

Ashley Furniture’s customer care team can assist customers with a variety of issues, including product information, order status, delivery, returns, and warranty information. The team can also provide assistance with technical issues related to the company’s website or online ordering system.

Customers who need help with returns can contact the customer care team for assistance. Ashley Furniture accepts returns within 30 days of delivery for most items. In some cases, the company can provide replacement parts and service as needed. Customers who receive damaged items or items with a manufacturer’s defect can contact the customer care team within 72 hours of delivery to schedule a return or exchange.

In addition to phone and email support, Ashley Furniture’s website also provides a comprehensive FAQ section that answers common customer questions. The website also includes a live chat feature that allows customers to chat with a customer care representative in real-time. Overall, Ashley Furniture’s customer support and assistance are top-notch, and customers can expect prompt and helpful service from the company’s dedicated customer care team.

Addressing Problems and Complaints

Ashley Furniture’s customer service team is dedicated to addressing any problems or complaints that customers may have. They understand that manufacturing defects or other issues can arise, and they are committed to providing a satisfactory resolution.

Customers who have a complaint or need assistance with a problem can contact Ashley Furniture’s customer service team at 866-436-3393. The team is available to assist customers with any questions or concerns they may have.

Ashley Furniture offers a guarantee on their products, and they stand by the quality of their furniture. If a customer experiences a manufacturing defect or other issue with their furniture, they can contact customer service to arrange for a repair or replacement.

When a customer contacts customer service with a complaint, the team will work to resolve the issue as quickly and efficiently as possible. They will listen to the customer’s concerns and work to find a solution that meets their needs.

In some cases, a customer may need to return a product. Ashley Furniture’s return policy can be difficult to navigate, but customer service can provide guidance and assistance to customers who need to make a return.

Overall, Ashley Furniture’s customer service team is knowledgeable, confident, and dedicated to providing excellent service to customers. They are committed to addressing problems and complaints in a timely and effective manner, and they stand behind the quality of their products.

Ashley’s Privacy and Customer Preferences

Ashley Furniture Industries, LLC is committed to protecting the privacy of its customers. They collect two types of information: information received from the customer and information received from others. The information received from the customer includes information shared with Ashley, such as when creating an account on one of their websites. The information received from others includes information provided by third-party service providers, such as analytics companies.

Ashley uses this information to improve their products and services, personalize the customer experience, and communicate with the customer. They may also use this information to provide targeted advertising and marketing communications. Customers can manage their preferences for receiving marketing communications by updating their account settings or by contacting Ashley’s customer service.

Ashley’s privacy policy describes how and why they collect, use, share, and protect customer personal information. This policy applies to Ashley Furniture Industries, LLC, Ashley Distribution Services, Ltd., Ashley Global Retail, LLC, and their respective affiliates. They may share customer information with third-party service providers, such as shipping companies, payment processors, and marketing agencies, but only to the extent necessary to provide the requested product or service.

Customers can access and update their personal information by logging into their Ashley account. They can also request to delete their account and personal information by contacting Ashley’s customer service. Ashley takes reasonable measures to protect customer information from unauthorized access, disclosure, or destruction. They use physical, technical, and administrative safeguards to secure customer information, such as encryption and secure servers.

In summary, Ashley Furniture Industries, LLC values customer privacy and provides options for managing customer preferences. Customers can update their marketing communication preferences and access their personal information through their Ashley account. Ashley takes reasonable measures to protect customer information and only shares it with third-party service providers to provide the requested product or service. Customers can contact Ashley’s customer service for further assistance at [insert customer service number].

About Ashley Furniture Industries

Ashley Furniture Industries is a Wisconsin-based furniture manufacturer and retailer that has been in business for over 70 years. The company was founded by Carlyle Weinberger in 1945 and has since grown to become one of the largest furniture manufacturers in the world. Today, Ashley Furniture Industries employs over 30,000 people and has over 800 locations worldwide.

Ashley Furniture Industries is known for its high-quality, stylish furniture at affordable prices. The company produces a wide range of furniture products, including sofas, beds, dining tables, and home decor items. Ashley Furniture Industries is also committed to sustainability and has implemented several eco-friendly practices in its manufacturing process.

Todd Wanek, the son of one of the company’s founders, currently serves as the CEO of Ashley Furniture Industries. Under his leadership, the company has continued to expand its operations and product offerings. Ashley Furniture Industries is also heavily involved in philanthropy, donating millions of dollars to various charities and organizations each year.

In recent years, Ashley Furniture Industries has been in the news for several reasons. In 2018, the company was fined by the Occupational Safety and Health Administration (OSHA) for safety violations at its manufacturing plant in Wisconsin. The company has since implemented several changes to improve worker safety.

If you have any questions or concerns about Ashley Furniture Industries products or services, you can contact their customer service team at 1-800-477-2222.

Frequently Asked Questions

Ashley Furniture is a well-known furniture brand that offers a wide range of products and services. Here are some of the most frequently asked questions about Ashley Furniture:

What is the process for filing a warranty claim with Ashley Furniture?

If you need to file a warranty claim with Ashley Furniture, you will need to contact their customer service department. You will need to provide your item number and invoice number when you contact them. Ashley Furniture offers a limited warranty on their products, and the duration of the warranty coverage varies depending on the product.

How can I contact Ashley Furniture’s customer service for assistance?

Ashley Furniture’s customer service department can be reached by phone, email, or online chat. The customer service number is (866) 436-3393. You can also find a contact form on their website for email inquiries.

Does Ashley Furniture offer a delivery service for their products?

Yes, Ashley Furniture offers a delivery service for their products. They offer both standard and expedited delivery options. The delivery fees vary depending on the size and weight of the product and the delivery location.

What is the phone number for Ashley Furniture’s repair department?

Ashley Furniture does not have a separate repair department. If you need to request a repair for your product, you will need to contact their customer service department. They will assist you with scheduling a repair appointment or arranging for replacement parts if needed.

Can items be returned to Ashley Furniture for a refund?

Ashley Furniture has a return policy that allows customers to return items within a certain timeframe for a refund or exchange. The timeframe for returns varies depending on the product and the reason for the return. Customers should contact Ashley Furniture’s customer service department for assistance with returns.

What is the duration of Ashley Furniture’s warranty coverage?

Ashley Furniture offers a limited warranty on their products, and the duration of the warranty coverage varies depending on the product. The warranty coverage for each product is listed on their website and in the product documentation.

Overall, Ashley Furniture’s customer service department is available to assist customers with a wide range of issues, including warranty claims, product repairs, and returns. Customers can contact them by phone, email, or online chat for assistance.