American Eagle is a popular clothing brand that has been around for over 40 years. Known for their trendy and comfortable clothing, American Eagle has a strong customer base that relies on their products and services. One of the most important aspects of any retail brand is their customer service, and American Eagle is no exception.
Contents
- Contacting American Eagle Customer Service
- Real Rewards Customer Service
- American Eagle Real Rewards Credit Card
- American Eagle Outfitters
- Real Rewards Loyalty Program
- Frequently Asked Questions
- What is the process for redeeming my American Eagle birthday discount?
- How can I cancel my Real Rewards credit card?
- What is American Eagle’s return policy?
- How can I contact American Eagle’s HR department?
- What are the benefits of having an American Eagle credit card?
- What is the process for making a payment on my American Eagle credit card?
Contacting American Eagle Customer Service
American Eagle Outfitters provides various communication channels for customers to reach out to their customer service team. Customers can contact them through email, phone, or live chat. American Eagle Outfitters’ customer service team is available 24/7 to assist customers with their queries.
Mobile Communication
American Eagle Outfitters also provides mobile communication options for customers to contact their customer service team. Customers can call American Eagle Outfitters at 1-888-232-4535 to speak to a customer service representative. The customer service team is available 24/7 to assist customers with their queries.
Customers can also chat with the customer service team through the American Eagle Outfitters mobile app. The live chat feature is available during business hours and allows customers to get their queries resolved quickly.
In summary, American Eagle Outfitters provides multiple channels for customers to contact their customer service team. Customers can reach out to them through email, phone, or live chat. The customer service team is available 24/7 to assist customers with their queries.
Real Rewards Customer Service
American Eagle’s Real Rewards program is designed to reward loyal customers with exclusive perks and benefits. Customers can earn points on every purchase they make and redeem them for discounts, free shipping, and other rewards.
If customers have any questions or concerns related to the Real Rewards program, they can contact the Real Rewards customer service team by phone or email. The team is available from 8 AM to midnight EST, 7 days a week, to assist customers with any inquiries or issues they may have.
Overall, American Eagle’s customer service team is knowledgeable, efficient, and dedicated to providing customers with the best possible shopping experience. Whether customers have questions about their orders, need help with sizing or fit, or have any other concerns, American Eagle’s customer service team is always available to assist them.
American Eagle Real Rewards Credit Card
American Eagle offers a Real Rewards Credit Card that provides exclusive perks and benefits to its cardholders. The card can be used for purchases at American Eagle and Aerie stores or online. Here are some of the key features and benefits of the Real Rewards Credit Card:
Benefits of the Real Rewards Credit Card
- Earn points: Cardholders earn two points for every dollar spent on purchases at American Eagle or Aerie stores or online. For every 2,500 points earned, cardholders receive a $10 reward.
- Upgrade to Level 2: Cardholders who spend $350 or more in a calendar year are upgraded to Level 2 and receive even more benefits, such as free shipping and exclusive offers.
- 30% off first purchase: Cardholders receive 30% off their first purchase when they open and use their Real Rewards Credit Card.
- No annual fee: The Real Rewards Credit Card has no annual fee, making it a great option for those who want to earn rewards without paying extra fees.
- Birthday coupon: Cardholders receive a special birthday coupon each year as a thank you for being a loyal customer.
Real Rewards Visa Credit Card
American Eagle also offers a Real Rewards Visa Credit Card, which offers all the benefits of the Real Rewards Credit Card, plus additional benefits for purchases made outside of American Eagle and Aerie stores. Here are some of the key features and benefits of the Real Rewards Visa Credit Card:
- Earn points: Cardholders earn two points for every dollar spent on purchases at American Eagle or Aerie stores or online, and one point for every dollar spent elsewhere.
- Upgrade to Level 2: Cardholders who spend $350 or more in a calendar year are upgraded to Level 2 and receive even more benefits, such as free shipping and exclusive offers.
- No annual fee: The Real Rewards Visa Credit Card has no annual fee, making it a great option for those who want to earn rewards without paying extra fees.
- Birthday coupon: Cardholders receive a special birthday coupon each year as a thank you for being a loyal customer.
- Visa benefits: The Real Rewards Visa Credit Card offers additional benefits, such as travel and emergency assistance, auto rental collision damage waiver, and more.
Overall, the Real Rewards Credit Card and Real Rewards Visa Credit Card are great options for American Eagle and Aerie customers who want to earn rewards for their purchases. With no annual fee and exclusive perks, the Real Rewards Credit Card is a great way to save money and get rewarded for shopping at American Eagle and Aerie.
American Eagle Outfitters
American Eagle Outfitters is a global clothing and accessories retailer that was founded in 1977. The company is headquartered in Pittsburgh, Pennsylvania, and has over 1,000 stores worldwide. American Eagle Outfitters offers a wide range of products, including clothing, accessories, and personal care products.
History of American Eagle Outfitters
American Eagle Outfitters was founded by Jerry Silverman and Mark Silverman in 1977 as a subsidiary of Retail Ventures Inc. The company began as a men’s clothing store in Twelve Oaks Mall in Novi, Michigan. In 1989, American Eagle Outfitters launched its first women’s clothing line, and in 1991, the company went public.
Today, American Eagle Outfitters is a popular clothing brand among young adults and teenagers. The company has expanded its product line to include jeans, t-shirts, hoodies, and other casual wear. American Eagle Outfitters also operates a lingerie and loungewear brand, Aerie, which promotes body positivity and inclusivity.
Products and Services
American Eagle Outfitters offers a wide range of products for men and women, including clothing, accessories, and personal care items. The company’s product line includes:
Jeans: American Eagle Outfitters is known for its wide selection of jeans, including skinny, straight, and bootcut styles.
Tops: The company offers a variety of tops, including t-shirts, blouses, and sweaters.
Accessories: American Eagle Outfitters sells accessories such as jewelry, hats, and bags.
Personal care: The company offers a range of personal care items, including fragrances, body wash, and lotion.
American Eagle Outfitters also provides various services to its customers, including free shipping on orders over $50, free returns, and a rewards program. The company’s customer service team is available to assist customers with any questions or concerns through phone, email, and live chat.
In conclusion, American Eagle Outfitters is a popular clothing and accessories retailer that offers a wide range of products for men and women. The company has a rich history and continues to expand its product line to meet the needs of its customers. American Eagle Outfitters is committed to providing excellent customer service and offers various services to ensure customer satisfaction.
Real Rewards Loyalty Program
American Eagle’s Real Rewards program is a loyalty program designed to reward customers for their loyalty. The program offers a range of benefits and perks to members, including exclusive discounts, free shipping, and early access to sales and events.
Membership and Benefits
Membership in the Real Rewards program is free and open to all customers. Members can earn points on every purchase they make at American Eagle or Aerie stores, as well as online. Members also receive exclusive offers and promotions, such as discounts on their birthday and early access to sales.
The Real Rewards program offers three tiers of membership: Level 1, Level 2, and Level 3. Members can move up to higher levels by earning more points. Each level offers additional benefits and perks, such as free shipping, free returns, and exclusive discounts.
Earning and Redeeming Points
Members can earn points on every purchase they make at American Eagle or Aerie stores, as well as online. Cardmembers can earn even more points per $1 spent by using their Real Rewards credit card. Points can be redeemed for discounts on future purchases.
Members can earn 10 points for every $1 spent, while cardmembers can earn up to 15 points per $1 spent. Members can redeem their points for discounts on future purchases, with 2,500 points equaling a $10 reward. Cardmembers can redeem their points for even greater rewards, with 2,500 points equaling a $25 reward.
Real Rewards customer service is available to assist members with any questions or issues they may have. Members can contact customer service by phone or email, or they can chat with a representative online.
Overall, the Real Rewards program is a great way for American Eagle and Aerie customers to earn rewards for their loyalty. With a range of benefits and perks, including exclusive discounts, free shipping, and early access to sales and events, the program is a great way to save money and get more out of every purchase.
Frequently Asked Questions
What is the process for redeeming my American Eagle birthday discount?
To redeem your American Eagle birthday discount, simply log in to your Real Rewards account and navigate to the “Rewards” section. From there, you can view and redeem any available discounts, including your birthday discount. Note that the discount is only valid during your birthday month.
How can I cancel my Real Rewards credit card?
To cancel your Real Rewards credit card, you can either call American Eagle’s customer service at 1-800-843-0875 or log in to your account online and send a secure message requesting cancellation. Note that you may still be responsible for any outstanding balances on the card.
What is American Eagle’s return policy?
American Eagle offers a flexible return policy for most items purchased online or in-store. Items can be returned for a full refund or exchange within 60 days of purchase, as long as they are in their original condition and accompanied by a receipt. Some restrictions may apply, so be sure to check the website or speak with a customer service representative for more information.
How can I contact American Eagle’s HR department?
If you have questions or concerns regarding employment with American Eagle, you can contact the company’s HR department by emailing careers@ae.com or calling 1-888-232-4535.
What are the benefits of having an American Eagle credit card?
The American Eagle credit card offers a variety of benefits, including free standard shipping on all orders, 15% off your first purchase, and exclusive access to sales and events. Cardholders also earn points for every dollar spent, which can be redeemed for discounts and other rewards.
What is the process for making a payment on my American Eagle credit card?
To make a payment on your American Eagle credit card, you can log in to your account online and navigate to the “Payments” section. From there, you can make a one-time payment or set up automatic payments. You can also make a payment by calling the customer service number on the back of your card or by mailing a check to the address listed on your statement.