When you need to reach out for assistance with services or products from CVS Health, having the right contact information can be very helpful.
For quick service, you can contact CVS Health at their customer service phone number: 1-800-746-7287. This line connects you to representatives who can answer questions about various CVS services and products.
CVS Health operates in the United States with a wide array of health-related services. You can find information about medications, health insurance, and general wellness support.
CVS.com offers numerous resources as well, providing easy access to pharmacy services and health tips.
Whether you have questions about prescriptions or need help with your online account, CVS Health’s support team is just a call away. Understanding your benefits and options becomes much simpler with the right guidance.
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Company Overview
CVS Health is a major player in healthcare, operating one of the largest pharmacy chains and offering a range of services. It owns Aetna, a significant health insurance provider.
About CVS Health
CVS Health Corporation is a healthcare giant in the United States. Founded in Lowell, Massachusetts, it is now headquartered in Woonsocket, Rhode Island. It owns CVS Pharmacy, the largest pharmacy chain in the country, with over 9,000 locations.
CVS Health aims to improve access to healthcare through innovative strategies and community involvement.
CVS Health Services
CVS Health offers a variety of services beyond traditional pharmacy needs. The company operates MinuteClinic, providing walk-in medical services for minor illnesses. It also has specialty pharmacy services handling complex medications and conditions.
Its services focus on combining convenience, affordability, and quality care for customers.
Aetna Integration
In 2018, CVS Health acquired Aetna, a leading health insurance provider, integrating its services to enhance healthcare delivery. This integration allows CVS Health to offer more comprehensive healthcare solutions, including insurance plans and clinical services.
It aligns with the company’s goal to control healthcare costs while providing better health outcomes for consumers.
Contact Information
For reaching out to CVS Health, you have various options to address your needs. These include calls related to general inquiries, pharmacy services, member issues, and health care assistance.
General Contact Options
You can reach CVS Health for general inquiries via their main customer service line. Dial 1-800-SHOP-CVS to navigate services and get assistance on non-specific matters. Services include information about store hours and product availability.
For feedback or complaints, you can use their online contact form available on their website.
You might also want to explore CVS’s live chat feature for quick responses. These contact points aim to provide a smooth experience with CVS Health.
Pharmacy Customer Care
Pharmacy-related questions are best answered by contacting CVS Pharmacy Customer Care. You can call them at 1-800-746-7287 for prescription refills, medication questions, or pharmacy service issues. This line is dedicated to addressing your pharmaceutical needs and concerns efficiently.
For more privacy, consider using the CVS Pharmacy app. It lets you manage prescriptions and pharmacy services directly from your device. Assistance is available Monday through Friday, with specific hours accessible on their website.
Member Services Contact
If you’re enrolled in CVS Caremark or another CVS membership plan, contact Member Services for plan-specific inquiries. The number is listed on the back of your membership card.
Here, you can resolve issues related to your health plan, benefits, and other member-exclusive services.
To manage your membership online, log into your CVS account. This avenue provides extensive resources and personalized support if needed. Your CVS membership should be seamless and supportive in every way.
Health Care Assistance
CVS offers comprehensive health care services. For questions or appointments with MinuteClinic, contact 1-866-389-ASAP. This number is for scheduling appointments, finding clinic locations, and speaking to health professionals.
You can also use the MinuteClinic website to find services near you, book visits, or access health information. Staff are ready to assist with preventive health care needs and minor illnesses. Access health care without leaving the comfort of your home through their digital services.
CVS Online Resources
Accessing CVS online is easy and offers many tools and features for you. Whether you’re looking for health services, checking out deals, or managing your prescriptions, there’s a lot you can do online. Below are details on what you can find and how to use them.
CVS.com Features
CVS.com is packed with useful options. You can refill prescriptions, track orders, and even shop for health products. It has a simple search bar to quickly find what you need.
You can also explore Weekly Ads to see discounts available at your local store.
There are helpful resources in the Health Services section too. Here, you can schedule vaccinations or minute clinic appointments right from the site.
Consider signing up for an account to keep track of your shopping and health activities all in one place.
Member Website Guide
The Member Website provides detailed tools for managing your CVS Pharmacy accounts. Once logged in, you can view prescription histories, manage automatic refills, and update personal information.
You also gain access to ExtraCare Rewards, which allows you to track your rewards and get exclusive discounts.
The site has built-in assistance to help answer questions you might have during your visit. Enroll in text alerts to stay updated on your orders and new offers. This feature makes managing your health and benefiting from CVS offers easier.
Service Provisions
You have access to specific support options through CVS Health’s contact channels for U.S. Military Personnel and for those in U.S. Territories, ensuring tailored assistance fitting diverse needs.
For U.S. Military Personnel
If you are serving in the U.S. military, CVS provides dedicated service to meet your health care and pharmacy needs. You have access to specialized support through their TRICARE partnerships, ensuring your prescriptions are filled efficiently, even if you’re stationed abroad.
A customer service line is available to offer help with mobile app use, insurance claims, and locating the nearest pharmacy.
You can rely on CVS for discounts on health services and products, easing the challenges of military life with streamlined, comprehensive support.
Customer Support for U.S. Territories
For customers in U.S. Territories, CVS extends its services to address the unique demands of these areas. You can contact their support team for help with pharmacy services such as prescription refills and health care advice.
Access is available to a variety of health products and services, ensuring your location doesn’t limit your options for care. CVS offers assistance with questions about insurance plans and service availability, providing informed guidance to suit your needs.
CVS Pharmacy Services
CVS Pharmacy offers a range of services designed to meet your healthcare needs. These services help you manage prescriptions efficiently and provide access to essential health and wellness products.
Managing Prescriptions
CVS Pharmacy makes handling your prescriptions straightforward. You can easily refill prescriptions online or through the CVS mobile app.
Automatic prescription refills and text alerts help ensure you never run out of necessary medications. If you prefer a more personal touch, pharmacists are available to talk about any questions you might have.
Transfer services are also offered if you’re moving your prescriptions from another pharmacy.
Rx Savings Finder is a tool that helps you find the best prices. This way, you might save money on medications.
MinuteClinic services offer check-ups and health screenings, providing added convenience. CVS Pharmacy also deals with insurance, trying to keep costs low for their customers.
Health and Wellness Products
In addition to prescriptions, CVS Pharmacy supplies a wide selection of health and wellness products. You can find vitamins, supplements, and personal care items to support your overall health.
There are also options for skincare, haircare, and dental products.
CVS often has sales and deals to help you save money. Using the ExtraCare program, you can earn rewards on your purchases.
Unique items for seasonal care, such as allergy or cold medicine, are easily available. They stock popular brands and CVS-brand products, ensuring you get quality at a competitive price.
Customer Engagement
Engaging with customers involves providing prompt assistance and addressing feedback. This engagement helps support customer needs and improve services.
Providing Customer Assistance
To assist customers efficiently, CVS Health offers various ways to connect. Customer service representatives are available by phone to answer questions about store services, product availability, and more.
Online resources, like the CVS Health website and mobile app, also provide quick support. These platforms let you manage prescriptions, check store hours, and locate nearby stores.
For urgent inquiries, you can visit the store in person and speak with a team member. Prioritize convenience and accessibility to enhance your experience.
Feedback and Concerns
Sharing feedback is crucial for improving the customer experience. CVS Health provides multiple outlets for you to express your thoughts.
Use the contact phone number or visit the website feedback form to share your experience.
Concerned about an issue? You can also rate your store visit or interaction with a pharmacist. Online reviews on platforms like Yelp or Google are another avenue for voicing your opinions.
Your feedback guides efforts to improve services, resolve issues, and enhance satisfaction. It ensures that your needs and concerns are addressed promptly and effectively.
Corporate Information
CVS Health is based in Woonsocket, Rhode Island. It’s important to know where the headquarters is and what contact options are available for inquiries.
Headquarters Location
You can find the CVS Health headquarters in Woonsocket, Rhode Island. The address is 1 CVS Drive, Woonsocket, RI 02895.
This location serves as the central hub for all corporate activities and management decisions for the company.
It’s important for business inquiries and official communication. The Rhode Island location is strategic for managing the company’s vast network across the United States. This site supports various functions like finance, HR, and executive offices.
Corporate Contact Channels
If you need to reach out to CVS Health at a corporate level, there are several contact channels available.
You can make corporate inquiries through their main phone line at 1-401-765-1500. For media inquiries, you might consider using the email contact form. This form is available on their official website under the corporate section.
Additionally, you can follow their corporate updates on social media platforms like LinkedIn for professional news and information. These channels ensure that you can connect with the right department for your specific needs.
Use the main line for general inquiries and check online resources for more detailed contact options.