When navigating the wide array of services offered by Johnson & Johnson, it can be helpful to have direct customer support.
For assistance in the United States, you can reach Johnson & Johnson’s Customer Service at 0800 864 060. They are available from Monday to Thursday between 8:00 a.m. and 5:30 p.m. This number is essential for resolving queries that cannot be managed through their online platforms.
Johnson & Johnson is renowned as a leading pharmaceutical and consumer goods company, providing innovative medical and healthcare products worldwide. With their vast range of products, they serve different aspects of health care, from traditional medicine to cutting-edge MedTech.
As you explore their extensive offerings, a quick and efficient customer service experience can make all the difference. Whether you have questions about product availability or need support with Johnson & Johnson Innovative Medicine solutions, having access to their attentive support team ensures a seamless experience.
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Company Overview
Johnson & Johnson is a global leader in health care, focusing on improving lives through innovative products and solutions. The company’s efforts span pharmaceuticals, medical devices, and health and wellness products.
Historic Milestones
Johnson & Johnson was founded in 1886, and has grown tremendously over the years. It pioneered the first commercial first aid kits and developed sterile surgical supplies early on. Notably, the company introduced Johnson’s Baby Powder in the late 1800s, which became a flagship product.
The discovery of new drugs and acquisitions of key companies expanded its capabilities. For example, its acquisition of Janssen Pharmaceuticals in 1961 significantly bolstered its pharmaceutical portfolio, adding treatments for a variety of illnesses. These foundational moments have shaped its path to becoming a leader in the health care industry.
Mission and Vision
Johnson & Johnson’s mission is to blend heart and science to prevent and treat complex diseases while championing personal health. The company envisions a world where diseases are addressed more efficiently and health is within everyone’s reach.
J&J focuses on sustainability and community support, maintaining high ethical standards. Its Credo, a statement of beliefs first drafted in 1943, emphasizes responsibility to customers, employees, and the global community, underscoring its commitment to people and global health.
Innovative Medicine
Innovative medicine is at the core of Johnson & Johnson’s efforts. The company focuses on developing treatments that are more effective and accessible. It invests heavily in research and development, particularly in immune-oncology, neuroscience, and infectious diseases.
Johnson & Johnson utilizes cutting-edge technology to formulate precision medicines that target specific pathways in the body, improving treatment outcomes. These innovations enhance its ability to bring new therapies to market that meet the diverse needs of patients worldwide.
Medtech Advances
In the field of medical technology, Medtech, Johnson & Johnson leads with advanced solutions that improve surgical techniques and patient care. The company has integrated robotics and data analytics into surgeries, making operations less invasive and recovery times shorter.
Its products cover a wide range of medical needs, including orthopedics, cardiovascular health, and vision care. By enhancing diagnostic tools and surgical equipment, J&J helps health professionals offer more accurate and efficient care, thus contributing significantly to modern health care practices.
Contact Information
Here you will find essential contact details for Johnson & Johnson. This includes numbers for general inquiries, patient support services, and product-related questions or feedback.
General Inquiry Contacts
For general inquiries, you can contact Johnson & Johnson’s main customer service line. They are available Monday through Thursday from 8:00 AM to 5:30 PM.
Phone Number: 0800 864 060
If you need more assistance outside these hours, consider visiting their website for a comprehensive FAQ section or direct email contact options.
Patient Support Services
Patient support services are important for addressing any medical queries or assistance you may require through Johnson & Johnson.
Contact Options:
- Phone: Use the dedicated helpline for patient support.
Their team can assist with medication information, patient programs, or any specific health-related questions.
Product Quality and Feedback
Product quality is vital, and Johnson & Johnson takes feedback seriously. If you have comments regarding their products or need to report a quality concern, they provide several ways to get in touch.
You can reach out via their primary contact number or submit feedback through their website. There’s an easy form for product inquiries and quality feedback. The company aims to address any issues promptly and values customer insights to improve their products.
Customer Support
When reaching out to Johnson & Johnson’s customer support, you have several options to meet your needs. Whether it’s handling the ordering process, reporting an adverse event, or seeking product information, you have the support you need.
Ordering Process
You can manage your orders through several methods. To make ordering easier and quicker, Johnson & Johnson offers Customer Connect, a platform where you can register for a profile, access various services, and control your account 24/7.
If you need immediate help, contacting Customer Services is a good option. Dial 0800 864 060 during business hours: 8:00-17:30, Monday-Thursday. This allows you to talk directly to a representative who can guide you through order-related inquiries.
Report an Adverse Event
If you experience an adverse event with a product, it’s important to report it swiftly. Johnson & Johnson has systems in place for recording any negative reactions to their products.
You can contact their global service desk via phone support in various languages. English support is available 24/7. This ensures accurate reporting and helps uphold product safety standards. If possible, include details like product name and event description to assist in resolving the issue effectively.
Product Information Requests
For questions about specific Johnson & Johnson products, you have several ways to get information. Use the resources provided on their website to find detailed product data.
You can also contact customer service for more personalized assistance if the information you need isn’t available online. Moreover, their CarePath site provides assistance for accessing and understanding product affordability, focused on United States patients. These resources facilitate a better understanding of the products you’re using or considering.
Careers at Johnson & Johnson
Working at Johnson & Johnson offers a chance to be part of a company that impacts health on a global scale. You’ll find opportunities to grow professionally and personally while contributing to innovative health solutions.
Why Join Us
At Johnson & Johnson, you’ll be part of a team dedicated to tackling the world’s toughest health challenges. With a focus on innovation and diversity, the company is an Equal Opportunity Employer that values unique perspectives.
Benefits include comprehensive health packages, flexible work schedules, and support for family and career balance. The company is known for its commitment to forward progress, offering an inclusive environment where your contributions are recognized and rewarded.
How to Apply
Applying for a job at Johnson & Johnson is a straightforward process. Start by visiting the Careers page on their official website. Here, you can search for open positions across various fields.
Prepare a strong resume and cover letter, tailored to the position you are applying for. If you face any issues, their contact resources provide answers to frequently asked questions and support for technical challenges.
Career Development
Johnson & Johnson invests in your growth with comprehensive career development programs. These include mentorship initiatives, leadership training, and continuous skill development courses.
Employees are encouraged to pursue roles that align with their personal and professional interests. The Global Talent Hub offers ongoing opportunities to stay connected with innovations and career advancements.
Whether you’re a recent graduate or an experienced professional, there’s room to grow at Johnson & Johnson.
Legal and Privacy
Navigating the legal and privacy aspects of Johnson & Johnson involves two main areas: the company’s privacy policy, which governs how personal data is handled, and terms of use, which outline the rules for using their services and platforms.
Privacy Policy
Johnson & Johnson has a comprehensive Privacy Policy to protect your personal information. It specifies how data like contact and financial details, medical info, and more are used and shared. This policy ensures compliance with various privacy laws and is transparent about the protection of your data.
You can access details about how to update or manage your information. There are also rules on data sharing among Johnson & Johnson entities, highlighting their commitment to security and confidentiality.
Terms of Use
The terms of use for Johnson & Johnson’s websites clarify your responsibilities as a user. By accessing their services, you agree to comply with their rules. These rules cover usage rights, content uploads, intellectual property, and limitations of liability.
Make sure to read this section so you understand what you can and cannot do on their platforms. Familiarity with these terms helps protect you from potential misuse. It also ensures you benefit from their resources while respecting legal boundaries.